| | | - Frequently Asked Questions
| |
|
|
| Paypal only accepted from confirmed & verified accounts, UK cheque or Postal order, International Money Order, CASH in £, $ or Euros, Direct Bank Transfer is always available, and is best for International transactions. |
|
|
|  |
|
|  | | Frequently Asked Questions | | | Q:What is your return policy? | | | A:All items can be returned within 7 days of receipt for a full no quibble refund. If the item is NOT "as described", I will pay the return P&P as well. If the item IS "as described", I won't pay the return P&P. | | Q:Do you combine shipping? | | | A:We always combine shipping as standard, and you only get charged for one P&P no matter how many items go in the pack. | | Q:When can I expect my order to arrive? | | | A:I send out "payment recieved" emails, and "item is dispatched" emails to keep you fully informed of the payment/dispatch process. Orders paid for by Paypal are normally posted the day after reciept of payment.Any payments recieved on Friday, Saturday or Sunday, will be posted out on the Monday. | | Q:How much is the Shipping and Handling Charge? | | | A:I offer a range of P&P services,costs are itemised on the item listing.UK First Class & UK Recorded are insured UP TO £30, UK Special Delivery is fully insured & fully traceable. Overseas First Class Airmail is insured UP TO £30, and Overseas Airsure & International Signed For is traceable and fully insured.Please choose your prefered P&P carefully | | Q:Do you ship internationally? | | | A:Yes, I ship to MOST countries Worldwide. | | Q:My item hasn't arrived in the post, What do I do? | | | A:I will send out "item dispatched" emails to tell you that the item has been posted, if you don't recieve the parcel within 7 days, it may be "lost in the post". Please email me, and I will check progress. I always get a PROOF OF POSTAGE certificate from the Post Office, and I will sort out your problem as quickly as I can | | Q:I would like to talk to you, do you have a phone number I can contact you on? | | | A:If you want to talk to me, please call 07778 022110, if I'm in the office I will answer, if not, please leave a message and I will call you back as soon as I can. | | Q:What type of payments do you accept? | | | A:I prefer Paypal in either £ or $, but I'm happy also to accept Cash in £, USA $, or Euros, Sterling cheques drawn on a UK bank,Direct Bank Transfer, UK Postal Orders, and if the item is less than £5 I will take unused current stamps. Under certain circumstances, and by prior arrangement, I will accept Dollar cheques, but there's a £10 surcharge. |
|
| |
|
|
) 
