You have 14 days to return any item back to us. When we have received the product back from you we will happily refund you, if the items are undamaged. But please inform us first to whether you are going to return anything just so we are aware of this happening. All products must have the original packaging and documentation with them to be able to return items back to us.
All our items are sent via Royal Mail, with 95% of our deliveries are made within 2-3 ‘business working days’ however this may differ with larger items as they are hand sorted and can just generally take longer to arrive so please be patience before contacting us to find out where your item is if it has not yet arrived. The Maximum time we ask you to wait is to allow 7 days for UK deliveries and 14 days for European orders.
If returning for a straight refund you will receive your money back in your account later that day, of us receiving your item. We will let you know once this has happened.