Our shipping charges include; the cost of shipment; the cost of packing materials; wages for our packing staff, insurance and the current rate of VAT. For the avoidance of doubt - VAT is INCLUDED in the quoted shipping amount.
We will offer combined shipping provided the items are purchased within a 4 day window - please contact us for details prior to bidding. (Please note some items will be too heavy/bulky to combine).
For most items under one kilo we ship via Royal Mail. Otherwise we use either 24 or 48 hour couriers. Items shipped on pallets will take between 48 and 72 hours of the item being shipped, and you will be contacted to arrange a suitable day. Please ensure you provide an available contact number on payment.
Your items are usually shipped within 2 working days of your payment clearing (Pallet dispatch is 3 working days from payment). This is the shipping date, not the delivered date. If you have not received them within 5 days of your payment clearing please contact us via eBay My Messages.
Please ensure you check the packaging carefully before signing for the delivery. If you have any doubts please sign for it as 'unchecked' or as damaged. This is essential to support any damage claim against the courier. In addition, please keep the original packaging materials.
Courier UK shipping costs quoted are to the UK mainland only. A courier surcharge of £5/box will apply for Northern Ireland, Isle of Man, Isle of Wight, Northern Scotland, Scottish Highlands and Islands. Royal Mail charges are for across the UK.
For shipping costs to any other location, please contact us before bidding for a specific quote.
If you require a change of address and are paying via PayPal, please add the address to your PayPal account and select the address from there. Please note we cannot change delivery addresses after payment is made.
Items can be picked up with prior agreement; Tuesday to Friday; 9.30-16.30. As we are an internet based delivery company we charge £5.00 per pick up to cover additional overhead costs relating to collections.
Items that are picked up cannot be returned - please inspect them thoroughly before taking away.
If you are picking your item up we only accept cash - any PayPal payment will be refunded. Pick ups required within 4 days of purchase otherwise storage fees will apply at £10/day. Opening times; Tuesday to Friday 9.30-16.30.