It is not working:

Unfortunately due to the nature of electronic items, sometimes they arrive DOA. We are just really sorry it has happened to you. It makes us sad.

Can I post I just post it back to you?

We have different warehouses so please email customer services to make sure you get the right address. They also know the common problems with items and can help you.

Do you pay returns postage?

If the item is faulty, yes we do. Just include a receipt. 1st class only.

I ordered the wrong thing:

Just return it and you will get the cost of the goods back, but not the postage.

What is the warranty period?

It is now 45 days.