If you are unhappy with your purchase please return it back to us within 14 days of receipt. We will refund you providing the item is returned within the box it was sent in and are in the original unworn condition. If however your goods should be faulty or we have posted the wrong item by mistake please contact us via email and we will be more than happy to pay for the return postage on this instance providing only a standard/second class service is used. We pride ourselves on our customer service so any problem or questions please do not hesitate to contact us. If you have found a size in a shoe that is listed and your size is not available,please ask and we will try our best to get this for you.

Return adddress;

Wyreforestfootwear(ebay department)

United footwear, new road

Kidderminster, Worcestershire

DY10 1AL

Please provide a note inside the parcel stating your name and explaining whether you want an exchange or a refund.

Also all our parcels are sent using a tracking service so you can see where your item is at any time during dispatch, if you would like the tracking number please do not hesitate to ask.