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  • Delivery and Returns

Delivery & Returns

Delivery

Would you like to buy more than ONE item from us?

Free UK P&P for each additional item you buy from Wonderland Party Fancy Dress. Add all items to your basket and select the same shipping service for each item and the shipping discount will be applied to your order.

Most orders placed before 3:00 pm are dispatched the same day.

Please choose from the following options when paying for your goods...

Royal Mail 48 Hour Tracked - FREE
Royal Mail 24 Hour Tracked - £3.49
Royal Mail Special Delivery - £12.95

Returns

You have a statutory right to cancel for any reason, except as defined below, and receive a full refund (excluding non standard delivery component of any item). Your right to cancel starts when we confirm acceptance of your order. If the Products have been delivered to you, you may cancel at any time within fourteen working days from the day after you receive the Products. You will receive a full refund of the price paid for the Products in accordance with our refunds policy.
We regret that, due to their nature, we cannot accept cancellations of contracts for the purchase of wigs or false teeth.

All returned items must be returned to us unused and in the same condition as sent to you, this includes all retail packaging.

If an item is found after inspection to of been used or altered in anyway, it will be held for up to 30 days until a payment of £2.95 has been made to return it back to you.
If after 30 days no payment has been made the item will be disposed of.

If you receive an item with a fault DO NOT USE IT!
Inform us by eBay email and we will arrange for it to be returned.
The item must be returned as it was received, if after return and inspection we find the item has been used, no refund will be given and again the item will be held for up to 30 days until a return postage cost of £2.95 has been made to return the item back to you.