Any small, low cost items will be sent to you via Royal Mail postal service (2nd, 1st or Special Delivery - where applicable). Larger more valuable items will be delivered by our couriers using 2-3 working day or next day express service where available.
We aim to deliver within 3 working days (depending on delivery service available), but sometimes due to high order volumes and demands please allow 5 days before contacting us. Where possible we will attempt to contact you via telephone/email if we become aware of an unexpected delay.
All small orders are sent out via Royal Mail - upto a certain value, above this the order would be sent using Royal Mail Recorded signed for service. If your order value is over £25.00 it will be sent out via our courier service requiring a signature upon delivery. If you miss a delivery a card will be left to advise you to pick up your goods from the local sorting office.
Please remember when you accept a delivery from the courier; you are signing to say that you have received the goods in perfect condition.If you notice any damage on the package or if you think it has been mishandled always sign as "damaged" alternatively if there is a possibility of the product being damaged please refuse delivery.