Thank you for taking the time to read this important information.

Every item on point of sale is given a tracking number that is emailed to you and is contained within your sales record, please use this service, I do not intend to spend all my time answering questions "where is my item" when we have provided you the customer with everything you need to do your own research.

There are hundreds of our parcels in the system somewhere, I can find them so you can find them and every single item is posted within 24hrs. Not 2-4-6 or a week later because you think that is the norm, we pack and get your item into the system within 24hrs so if we have sent an email saying dispatched, it has been.

Harsh, maybe, professional- without question.

For UKmail Tracking go to www.ukmail.com