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 Westmount Music

Westmount Music

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 Musical instruments, accessories and learning media

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  • Fair Trade Policy
Postage & Payment
We take great care to ensure goods are quality checked before careful and secure wrapping.

We use Royal Mail First Class Standard for all small packet items. Please allow 1-3 days for delivery to mainland UK and Eire.

For guitars and large accessories, we use Parcelforce 48 as standard. Please allow 3-5 working days for delivery. These terms only apply to Mainland UK.

For international delivery, rates vary. Please contact us for a fair and honest quote on p&p or follow guidelines on the listing.

Please Note: Purchase items without Recorded Delivery or International ‘Signed For’ Delivery at your own risk. We cannot refund items lost or damaged in transit unless Recorded Delivery or International ‘Signed For’ Delivery has been purchased with your goods. We cannot accept liability for items lost, damaged or delayed during transit via Royal Mail. Optional added item insurance is available on selected items for a small fee – please refer to additional listing delivery options for availability.

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General Interest
  

Fair Trade Policy

Please read our ethical policy below, in respect the Fair Trade Ethnic Handcrafted Percussion Instruments we sell

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Westmount Music through its suppliers, supports and promotes fair trade principles in all aspects of the handmade percussion section of our shop. This starts with the sourcing of products from South-East Asia and follows through to the retail and wholesale distribution of the product in the UK and the rest of the world.

Our suppliers source our products from local artists, communities and craftsmen. Producers are found that represent the five main religions of the area and both male and female craftsmen are employed through the various stages of the production process. This helps to further maintain a social balance in these areas.

Our suppliers work with the Artists and Craftsmen to develop new products for future lines thus sustaining future business. They allow the Producers to dictate prices and will ensure that these prices are above local averages. In return, our suppliers demand high quality products and an attention to detail that surpasses products that are made under factory or other mass-production conditions. This rewards the high quality craftsmen and encourages other importers to work with the high quality artists above other producers. The producers are offered business advice when needed to assist them in trading with western companies and ensure that they receive similar fair trade conditions from other importers.

Our suppliers believe that education is critical to any community. As such child labour is not tolerated. We do however encourage the part-time training of older youths. We insist that these trainees remain in education and that they receive a full wage for the time that they spend working. This will ensure that they have a career to follow upon leaving school (if they choose to do so) and will help to sustain the community for successive generations. Our suppliers visit the producers at least once a year to inspect production conditions and to maintain personal relationships with the craftsmen. Our suppliers also have a manager on the ground, year round, to oversee the production process and communicate any issues that may arise to our UK headquarters.

Our suppliers demand that all raw materials are sustainable and legal. No poached or endangered woods are to be used. We will regularly inspect legal documents to ensure that these laws are not breached and that the provenance of the raw materials can be shown. No toxic or harmful materials are to be used in the production process and any waste created must be disposed of in an ecologically sound manner. All shipping materials should be recyclable.

Westmount Music through its suppliers, will take immediate action to discuss any breach of these principles by the producers. We will expect immediate rectification of any breach and will also expect a report of the issue from our Local Manager as well as assurance that all parties involved understand the significance of the breach. Any serious breach of these principles will raise serious questions regarding future business relationships. If an issue is not resolved in a satisfactory manner then we will cease trading with this supplier.