After carrying out research on feedback and people leaving us feedback, We have decided to activate the automatic response as soon as a buyer leaves us feedback.  We aim and strive to get your order out within the set duration on the listing,  there are extremely rare occasions when this might not happen and we inform the customer straight away giving them alternatives.  We encourage all our customers if you are not happy with the goods received to contact us and we will come to an arrangement so both parties are happy. By adhearing to this simple procedure both parties get a feedback score/comment that reflects that transaction