Purchases are, under normal circumstances posted within 24 hours of cleared payment.

We offer a full customer satisfaction guarantee - any problems/enquiries please contact us either via telephone: 01366 324482 9am - 6pm open Mon-Fri and 10am-1pm Sat.24 hour answer service available at all other times or email:debi@well-creek-candles.co.uk.

We try to answer email within 2/3 hours - this includes weekends.

Please be assured of all transactions being secure, fast and all communications friendly and helpful - read our feedback and Shop with Confidence.