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Delivery Methods

For all general delivery questions, please check the delivery section of our Frequently Asked Questions page or visit wayfair.co.uk/ebaysupport. At our dedicated eBay Support Center you can find the most up to date information regarding your order 24 hours a day.

Small Parcel

Small items are delivered by parcel couriers, such as DHL or UPS. You will receive an email from us with a tracking number when the product is dispatched. The package will usually be delivered the next day, but you can track the progress on the web by clicking on the link in your email.

Larger Parcel

Larger products that do not need specialist handling will be sent by a courier used to handling these products. You will receive an email from us with a tracking number when the product is dispatched. The package will usually be delivered the next working day, although it will take 3 days for the Highlands & Islands.

For future customers, listings will show both the time it takes before the item ships out and the transit time. Just add those two together, and you'll get the total estimated ship time. Easy!

Delivery Costs

Free Delivery! – These items dispatch for free.
Example: Lighting, rugs and cookware sets.

Free Delivery over £40 – These items dispatch for free when your order total is £40 or more.
Example: Dinnerware, pet products, toys and home décor.

Standard Delivery – These items are not eligible for free delivery (sorry!).
Example: Most tables, chairs, beds and mattresses.