We pride ourselves on fast efficient despatch of orders. Once your payment has been received, we will despatch within 24 hours (Mon - Fri), and often the same day if your payment arrives with us early. Generally, anything paid before about midday will leave us the same day.
We use first class post for all packages within the UK, and Royal Mail airmail for overseas items. Your item will be carefully packed using quality materials to ensure safe arrival in perfect condition. We use recyclable materials wherever practical (our packing chips for instance are made from recycled material and are fully biodegradeable) but our prime objective is safe transit, and some non-recyclables haven't yet been surpassed.
Royal Mail aim to deliver most 1st class UK packages within 1 - 2 days; but mail can occasionally be delayed and take longer.
Airmail to most countries should arrive within 5 - 10 business days - but again, Customs and local Mail services can slow things down.
Customs documentation is always filled in with true values, and sorry, - we can't mark goods as 'Gift', as we are sometimes asked. It's a criminal offence for us to fill in false information.