We want all our customers to be happy and to buy from us again. We aim to offer you a great buying experience, and when you buy from us, you will always receive contact details so that you can get in touch directly. We think you will be delighted with anything you buy from us, and with the service we provide.  Therefore, if any item is not as described, or is damaged, simply return it and we will happily offer you a replacement or a full refund. Even if you just no longer want it, get in touch, and we'll see what we can do! Please Note - We do not ship to the USA or Canada; sorry!

We prefer Paypal, as it is quick and easy, both for you and us! When you pay this way, we will normally dispatch the item the next day. However, we will accept personal cheques, but dispatch of the item will only happen when the cheque has cleared. If you wish to pay by cheque, please let us know, and make it payable to Waden Hill Trading Ltd. We will notify you when we receive the payment, and again when we send the item to you. Please note that our Postage and Packing charges are exactly that; they cover both our packaging and postage costs.