Please purchase all items and make 1 payment for all to receive combined the postage discount (there will be an option during checkout to combine purchase and make 1 payment). We can also combine postage for you by sending 1 invoice for all purchases .

Delivery to UK is FREE (order any quantity).

Our postage cost for Europe is £7 + £4 for each additional item.

Delivery usually takes 10-20 working days.

We usually request that payment is made (orders combined/completed) within 3 days of purchase.

We endeavour to dispatch orders within 1 working day.

We do not currently offer next day or express delivery (unless otherwise stated in listing postage options).

We endeavour to dispatch orders within 1 working day

We currently ship to UK and Europe only.

Delivery to UK is FREE (order any quantity).

Our postage cost for Europe is £7 + £4 for each additional item.

We endeavour to dispatch orders within 1 working day. If we are unable to dispatch your order within 2 working days for any reason we will contact you to let you know.

Delivery usually takes 10-20 days (please allow up to 25 days in case of delays with postal service).

We do not allow customers at our warehouse premises.

We dispatch orders within 1 working day Mon-Fri, or next working day.

Most orders take 10-20 days (we advise buyers to allow up to 25 working for delivery in case of delays with the postage company). If it has been more than 25 working days please contact us and we will endeavour to locate the whereabouts of the package, issue a full refund or send you a replacement.

If the package is lost, we will proceed with getting compensation from Courier Company used, and we will send you a replacement or issue you a full refund.

Please note: Delays with delivery is usually not due to our dispatch time and we always endeavour to dispatch orders promptly.

We endeavour to dispatch orders within 1 working day. If we are unable to dispatch your order within 2 working days for any reason we will contact you to let you know.

Please note if you have just set up a PayPal account and are not yet verified by PayPal, the payment may be sent by PayPal eCheque which takes 7-10 days to clear and orders are dispatched after payment clear. Details including estimated clearing date if sent by eCheque will be shown on the payment transaction page in your PayPal account.

Delivery usually takes 10-20 days (please allow up to 25 days in case of delays with postal service).

If your order has still not been received after allowing the stated time period please contact us and we will endeavour to locate the whereabouts of the package, issue a full refund or send you a replacement.

We currently only accept PayPal.

We prefer electronic payments as it allows us to process your order quickly and efficiently.

We are currently unable to accept cheque or postal order payment.

We are currently unable to accept direct bank transfer payments. We currently only accept PayPal.

If you have just set up a PayPal account, are not yet verified by PayPal, or do not have funds in your PayPal account (PayPal take payments from your register bank account/Card) then the payment may be sent by PayPal eCheque which takes 7-10 days to clear (payment appears as pending until it clears). We will send a payment received notification email and will dispatch the order once the payment clears. Details including estimated clearing date if sent by PayPal eCheque will be shown on the payment transaction page in your PayPal account.

As we always offer the best possible prices, we are unfortunately unable to offer additional discounts and change prices for individual items, but we do however have combined postage discounts for multiply quantity orders.

Please purchase all and make 1 payment to receive combined postage discount (there will be an option during checkout to combine purchase and make 1 payment). We can also combine postage for you by sending 1 invoice for all purchases.

Please check each individual item for sizing information as sizing varies for different items and different brands.

Please visit our eBay shop, type in Petite, Plus size, Tall or Long in the search box to view available items.

This depends of your preference of fit, and if you like a tighter or looser fit, but we would usually advise that you buy the larger size as these usually fit better from our experience.

We update our stock regularly and also re-stock existing popular styles. We currently don't have the facility to pre-order but please add us to your favourite sellers to receive stock updates.

We update our stock regularly and also re-stock existing popular styles. Please add us to your favourite sellers to receive stock updates.

Yes, please contact us to let us know and we will send a request to confirm we have mutually agreed to cancel the sale. Please accept the request to cancel the sale.

Please contact us to let us know and we will send a request to confirm we have mutually agreed to cancel the sale(s).

Please accept the request to cancel the unwanted transaction(s), and proceed with payment of remaining item(s).

Please accept our apologies if we have sent you the wrong quantity or you have items missing from your order.

Please contact us to let us know and the outstanding item(s) will be dispatched to you as soon as possible.

We have a 5 days returns policy and you may return an item for an alternative style/size (we treat each sale as a separate transaction so you will be given a refund and may re-order required replacement item or size). Please note that the Buyers are responsible for all postage costs.

Please return the item in the same condition as received to:

RETURNS ADDRESS:

RPM Fashion Co. Ltd
RETURNS DEPARTMENT
129 Charansanitwong Soi 53
Bangbamruh, BangPlat
Bangkok 10700
Thailand

NOTE: PLEASE DO NOT SHIP ANY ITEMS BACK TO US BEFORE CONTACTING US FIRST

Please include a note with your name, address, eBay user ID, order number and item number. Buyers are responsible for the safe return of any returned items, and we recommend that you use Australia Post with registered tracking.

We will confirm and issue a refund (minus postage) once received back and you may re-order your required replacement item.

Please accept our apologies if we made an error in sending you a wrong item or size.

PLEASE CONTACT US FIRST BEFORE CONTACTING EBAY/PAYPAL AND BEFORE LEAVING ANY NEGATIVE/NEUTRAL FEEDBACK OR LOW DSR'S GIVING US THE OPPORTUNITY TO RESOLVE ANY PROBLEMS.

We request that you send us a photograph of the incorrectly received item to weseeitfirst@live.co.uk and our customer service team will reply as soon as possible to solve the problem. We will take full responsibility for correcting our error and reasonable return postage cost will be refunded if we are at fault.

NOTE: PLEASE DO NOT SHIP ANY ITEMS BACK TO US BEFORE CONTACTING US FIRST

Please accept our apologies if you received a faulty item. We do our best to inspect goods prior to sending and send items in perfect condition, but occasionally there may be manufacture or other faults that we are unaware of prior to sending goods.

PLEASE CONTACT US FIRST BEFORE CONTACTING EBAY/PAYPAL AND BEFORE LEAVING ANY NEGATIVE/NEUTRAL FEEDBACK OR LOW DSR'S GIVING US THE OPPORTUNITY TO RESOLVE ANY PROBLEMS.

We request that you send us a photograph of the faulty item to weseeitfirst@live.co.uk and our customer service team will reply as soon as possible to solve the problem. We will take full responsibility for correcting our error and reasonable return postage cost will be refunded if we are at fault.

NOTE: PLEASE DO NOT SHIP ANY ITEMS BACK TO US BEFORE CONTACTING US FIRST

We have a 5 days returns policy and you may return an item for a refund within this time period. Please note that buyers are responsible for all related postage costs. We advise that all returns are sent with Australia Post with registered tracking.

Please return the item in the same condition as received to:

RETURNS ADDRESS:

RPM Fashion Co. Ltd
RETURNS DEPARTMENT
129 Charansanitwong Soi 53
Bangbamruh, BangPlat
Bangkok 10700
Thailand

NOTE: PLEASE DO NOT SHIP ANY ITEMS BACK TO US BEFORE CONTACTING US FIRST

Please include a note with your name, address, eBay user ID, order number and item number. Buyers are responsible for the safe return of any returned items, and we recommend that you use Australia Post with registered tracking.

We will confirm and issue a refund (minus postage) once received back. You may re-order an alternative or replacement item.

Sorry to hear that the item you were returning got lost in the post. If the package was lost by Australia Post or another postal service, you should be able to claim compensation of the value of the item if sent with recorded insured post. Please contact the appropriate postal company for advice and compensation claims form. We advise that all returns are sent with a recorded insured postal service as we cannot be held responsible for returned items lost in transit.

If you have not received an email from us confirmation that the item has been received back then it may be delayed or lost in transit. Please check tracking of the returned item (we advise that all returns are sent with a recorded/trackable postal service).

We send refunds via the original payment source. PayPal refunds should be visible in the original transaction page within your Paypal account although if the original payment came from your bank acc it may take 5-7 working days for PayPal to return the funds back to your bank account.

If you have received an email confirmation and cannot see refund confirmation of your PayPal payment within 2 working days please contact us.

Please contact us via eBay messages (Contact seller), and our customer service team will respond to your message as soon as possible.

We send refunds via the original payment source. PayPal refunds are sent via PayPal as a REFUND of original PayPal payment received. Please note that if you made PayPal payment via your credit/debit card PayPal may have returned the refund to the original source (your credit/debit card), and it may take several days before it is credited back.

Please log into your PayPal account and go to the TRANSACTION PAGE FOR ORIGINAL PAYMENT you sent - it should show details of the refund (sometimes PayPal don't send an email notification for refunds, but it can be viewed in your PayPal account).

Please check PayPal account to confirm receipt of the refund. Any problems please contact us.

We are able to wholesale some items that we stock. Please contact us with your specific requirements including details of items you wish to order, required quantity and where you will be re-selling the items.

Our website is in development but you may link to our eBay shop at: stores.ebay.co.uk/we-see-it-first

We currently don't have retail premises and only sell online at the moment.

You may be charged customs/Import fees depending on the value of your order and import rules in your country. Usually there are no import fees for imports under a specific value however please check import rules and thresholds in your country for confirmation. Buyers are responsible for any import fees charged.