Negative + Neutral Feedback Response.
..."We only want to have are say".
The Latest Feedback First!!!, Then Follows In Order!!!
Under The (Freedom Of Information act), We Have The Right To Answer To Any Accusations Made Against Us And We Reserve The Right To Defend Ourselves.
Above All Else!!! …Be Honest With Yourself First!!!.
We Will Only Publish Any Undeserving Feedback, This Is Feedback That We Consider Abuse, Genuine Feedback "You Need Not Worry!!!" If We Deserve it!!!, "Then Give it to Us!" Thats How Your Shopping Experience Should Be...
Our Apologies
...WE-MAIL DVD’S would firstly like to apologise to all our past and future valued customers!, for our undeserving Negative & Neutral Feedback and would like to reassure you that if we do deserve a responses like a Negative or a Neutral Feedback “Then its with-in your right to do so!!!… We are here to help you and to give you the best service we possibly can “But if we ever do get something wrong! or do something wrong!!!! Then we would hold our hands up to the matter and try to put it right for you. ...You should firstly asked us really before just leaving undeserving feedback.
Negative Feedback Response
25/2/12
We will upload our response to this Negative Feedback "It is quite funny!!!" and we also saw this coming. Basically it was a non payer, we sent a payment reminder 3 days later only to receive a shirty message moments later. We will publish this too and our reply. Just remember the truth always comes out and its always best to be nice and honest "We always are!!!" but unfortunately some people arn't. This is what we call Feedback Abuse...
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Negative Feedback Left  [++ IMPATIENT ++ and ++ RUDE ++] (fmuggleton 25-Feb-12 23:39):
Reply by *we-mail.dvd* (26-Feb-12 11:05):Please Look @ Our Shop Pages [Left Margin] ■Negative Feed Back Response (This has now been removed by ebay on 1/3/12). ebay has now broken The (Freedom Of Information Act) by doing so. If this was Rude or Offensive “We could understand why, but it wasn’t!”...
Follow up by fmuggleton (28-Feb-12 08:27):OMG ! THREATS OF MEDIA COVERAGE SHOULD WE DARE TO CHALLENGE HIS TWISTED RUDENESS
WE-MAIL DVD’S have added to the last follow up (From the buyer fmuggleton) 29/2/12 09:45:- What threats?, We have not made any threats!!! We wouldn‘t lower our standards. …All we have done here is to show what a Wonderful Customer you really are and you have turned out to be! and just to let all our Valued Customers know that you paid late (Only after a payment reminder was sent to you) and you didn’t like that fact!. ...“All we did was to send you a payment reminder 3 days later after not receiving any contact or payment from you!!!”, so you then decided to get hateful about this and seek revenge by just leaving Negative Feedback for us after we sent your item to you!!!, Just like you have done on so many occasions for everyone else you seem to buy from. [The proof is in the pudding as they say].
ebay on 1/3/12 Ebay have intervened into this feedback by:
Ebay has removed our feedback in reply to this latest Negative Feedback for the reason [It Links to another page]
It previously said [Please Look @ Our Shop Pages [Left Margin] ■Negative Feed Back Response] …Just like the feedback we gave in the past for another negative feedback we received which oddly enough has not been removed. Something tell us that there was a complaint made. "Were not Surprised!"
[The Buyer's Message] 20/2/12 (After Payment Was Finally Made 3 Days Later)
two things i only won this three days ago and i pay all my banking in on a monday
secondly if you have concerns its customery to email first ( see my feedback )
rgds
[WE-MAIL DVD’S Replied] 20/2/12
Hi, Thank you for your payment. Its not up to a seller to chase payments!, If you buy something "You pay for it! That's how it works!!!", this is just as anyone would expect it to work too (Even you). If you need time to pay or you only want to pay for your shopping on a Monday!, "All you have to do is say so", This would have been fine with us. However we have no ill feelings towards late payments.
Best Wishes
...“All We Done Was Sent A Payment Reminder!!!”.
After Payment Was Received That Evening, We Dispatched The Order The Next Day! (Picture's Below Show). The Purchase Date Shown On The Invoice Also Shows The Date Of Payment Was Made. Notice how we posted straight away and didn’t make the buyer wait over 3 days like we had too!!!.
[WE-MAIL DVD’S] Message Sent: 26/2/12 (After Receiving Negative Feedback)
Hi, Thank you for your Feedback, "Your feedback is always welcome" we will respond to yours in the next few days! and as we have said before "We have no ill feelings to late payments" or anyone who doesn't get in touch with us just to let us know about payment at a later date.
Best Wishes
 [Feedback we left in return] Thank you for shopping @ WE-MAIL DVD'S [Your Very Welcome Back Anytime] 27-Feb-12 18:56
Frann Muggleton, 176 Featherstone Drive, Leicester, Leicestershire, LE2 9RF, United Kingdom [Welcome to shop again at any time]
…Mmmm! Right Now For The Big Question?
“Did We Deserve A Negative Feedback For Our Service?”.
Negative Feedback Response
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Negative Feedback Response
23/11/11
...2 Mins before Negative feedback was left on this occasion we got blackmailed by e-mail that this person was going to leave Negative Feedback which stated [At This Point You Leave Negative Feedback This Will Do Bad Puplicity], "We didn't even get a chance to reply!!!".
No Messages! Apart from being Blackmailed 2 mins before Negative Feedback was left. This item had only been shipped / Dispatched on the 14/11/11 to be shipped to ITALY from the UK and only 8 working days counting Saturday have past as a result of this Negative Feedback… We would of loved the chance to have resolved this situation with the customer if we were to have been given a chance.
Negative Feedback Response
25/11/11 Same [case as above]
More insults were e-mail to us this day!, Up to this point we have not made any contact with this customer after the reaction and damage to our reputation. [Below this picture is what we replied to after receiving more insults]
[Our Message In Reply] This is the first and last message we will send to you after your reaction in leaving Negative Feedback, with-out even taking the time to ask us about your order. You are a nasty person and we would of loved to of helped you in anyway we could. But after what you did “No thank you!”… Your item was shipped out to you on 14/11/11.
Negative Feedback Response | 
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