Useful Components Main Contents Page
Components Dispatch and Post|
At the moment, sending standard airmail to
Italy is rather like throwing packets straight in the bin.
Regrettably, until Ebay fixes fatal problems with postage rate
tables, which they admit have been present for 12 months or
more, it's not possible to send anything to Italy.
All packets containing small items are standard letterbox size,
so you should never have to go and collect your packet from the
sorting office unless you have requested a signed-for
delivery. The packets are not waterproof, but waterproof
thermally printed stickers are used for the address. The
boxes are made from recycled cardboard. Larger orders
might be in a larger packet. Your address will appear
exactly as you type it in your Ebay address fields, so it needs
to be correct to avoid delays.
Dispatch Time, UK Mail
During Monday to Thursday items are usually packed and marked as
sent by the evening of the same day, but will always be packed
and marked as sent within two working days of payment unless the
shop notices or item descriptions state otherwise. You
should receive an automatic email note when the item is marked
as sent, but I've found that these occasionally get
blocked. If a UK item is marked as sent, it has definitely
been packed, it is in the post bag and it will always be posted
within 24 hours.
Postal Charges, UK Mail
With the exception of the kits of parts, within the UK you will
only ever be charged one postage charge, and that starts at
1.29p for 2nd class post for everything. You can add any
number of the same or different items with no additional postage
charge. You need to use
the shopping basket to pay for them altogether for this to
work. If it goes wrong, let me know and I will
refund the excess.
UK Post Method and Late Packets
Economy post within the UK is sent by second class Royal
Mail. Standard post within the UK is sent by first class
Royal Mail. These are more than 99% reliable and packets
generally arrive in good time. You can select signed-for
delivery but this does not improve the delivery speed, and my
experience of receiving mail is that this actually increases the
chance of suffering a rare lost packet.
If your UK packet has not arrived within 10 working days of it
being marked as sent, I will always resend it or refund your
money at your choice. This is my responsibility under
consumer law and there is no reason to purchase extra
insurance. On these rare occasions you will never lose
out, but you may have to wait a little.
If you need something the next
working day Monday to Thursday, then before 13:00 on the
previous day, I may well be able to send it next day special
delivery by special arrangement. This will cost £9.48, but
it isn't an option on the listings due to me being unable to
guarantee availability. The best way is to send a site
message before buying to see if I'll be able to reach a Post
Office by the collection deadline that afternoon.
Dispatch Time, Economy
at least twice a week Monday to Thursday and often more
frequently. Unless the shop notices
or item descriptions state otherwise, orders will always be sent
within the stated two business days dispatch time.
You should receive an automatic email note when any item is
marked as sent, but I've found that these occasionally get
blocked, especially for overseas customers. If an
international mail item is marked as sent, it has definitely
been packed, it is in the post bag and it will always be shipped
on the following international dispatch.
With the exception of the kits of parts, the price for
international dispatch of small, light items is a standard, and
very low £2.99 for all destinations, with incremental increases
only for additional heavier items. Most small, light items
can be purchased in any quantity and posted overseas for
£2.99. This will calculate automatically but you need to use the shopping basket
to pay for them altogether for this to work. If in
doubt, you may always use the "request a final total" option
during the payment process. If it goes wrong, let me know
and I will refund the excess.
Standard International Airmail Post Method and Late Packets
airmail now ships by DPD-Geopost / La Poste International
is an untracked airmail service which has proved to be very
reliable. Your packet should arrive via the standard
national post carrier in your country. The stated delivery
time is seven business days, but please be aware that it will be
much longer than this for about 10% of packets. This is
the same for all standard airmail carriers. I don't know
why this should be, and I assume that there are random samples
taken for security checking for which there is a queue of
varying length depending on the season and security alert state.
Packets sent within the EU are not subject to any import or VAT
charges, and any customs checking will be for security purposes
Packets sent outside the EU will be marked with a CN22 customs
sticker indicating the contents and the approximate value.
Depending on your country, sales tax-like charges might be
incurred for higher value items. Most countries operate a
system where there is no charge below a certain value, and many
small items will pass below this value unhindered. If
there is a charge, you will always be notified by some system
operated by the national post carrier, and the packet will not
be lost because of this.
If your packet has not arrived after 20 working days in the EU
or 25 working days in the rest of the world, I will always
re-send it or refund at your choice. This is my
responsibility under consumer law and there is no reason to
purchase extra insurance. On these rare occasions you will
never lose out, but you may have to wait a little.
My experience has shown that you will often need above-average
patience if you live in Italy.
I may not be able to send at all to
some countries, but I am generally willing to give it a try if
it is actually possible.
International Signed-For Airmail Service
"Royal Mail International Signed-For" is available to almost all
countries and claims a 3 to 5 working day transit time.
This is fully tracked only within the UK and requires a
signature on delivery. Where it is available I will send
this as Airsure. Airsure is a fully tracked service but is
not available to all countries. Both services claim some
degree of expedited passage through customs but this is not guaranteed. I
recommend the economy international airmail service for most
I may not be able to send at all to some countries, but I am
generally willing to give it a try if it is actually possible.
Dispatch by Courier Service
I only use courier services such as DHL by special
arrangement. Be prepared to pay an extraordinary amount,
in the region of £50 GBP for any item.