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Useful Components Dispatch and
News: 27th July 2016
Sending standard airmail to Italy went through a bad patch
around 2013-2014. Whatever the problem was, this has
improved a great deal and I'm delighted to be able to send to
Italy once more. It may still take some time to arrive
All packets containing small items are standard letterbox size,
so you should never have to go and collect your packet from the
sorting office unless you have requested a signed-for
delivery. The packets are not waterproof, but waterproof
thermally printed stickers are used for the address. The
boxes are made from recycled cardboard. Larger orders
might be in a larger packet. Your address will appear
exactly as you type it in your Ebay address fields, so it needs
to be correct to avoid delays.
You don't need to write 'default' in empty fields.
Dispatch Time, UK Mail
During Monday to Thursday items are usually packed and marked as
sent by the evening of the same day, but will always be packed
and marked as sent within one working day of payment unless the
shop notices or item descriptions state otherwise. You
should receive an automatic email note when the item is marked
as sent, but I've found that these frequently get blocked or
ebay systems fail to send them. If a UK item is marked as
sent, it has definitely been packed, it is in the post bag and
it will always be posted within 24 hours.
Postal Charges, UK Mail
Within the UK you will only ever be charged one postage charge,
and that starts at 1.29p for 2nd class post for
everything. You can add any number of the same or
different items with no additional postage charge. You need to use the shopping
basket on ebay.co.uk to pay for them altogether for this to
work. If it goes wrong, let me know and I will
refund the excess.
UK Post Method and Late Packets
Economy post within the UK is sent by second class Royal
Mail. Standard post within the UK is sent by first class
Royal Mail. These are more than 99% reliable and packets
generally arrive in good time. You can select signed-for
delivery but this does not improve the delivery speed, and my
experience of receiving mail is that this actually increases the
chance of suffering a rare lost packet.
If your UK packet has not arrived within 10 working days of it
being marked as sent, I will always resend it or refund your
money at your choice. This is my responsibility under
consumer law and there is no reason to purchase extra
insurance. On these rare occasions you will never lose
out, but you may have to wait a little.
If you need something the next working day Monday to
Thursday, then before 13:00 on the previous day, I may well be
able to send it next day special delivery by special
arrangement. This will cost £9.80, but it isn't an option
on the listings due to me being unable to guarantee
availability. The best way is to send a site message
before buying to see if I'll be able to reach a Post Office by
the collection deadline that afternoon.
Time, Economy International Airmail
International mail is sent at least
twice a week Monday to Thursday and often more frequently.
Unless the shop notices or item descriptions state
otherwise, orders will always be sent
in this time-frame.
You should receive an automatic email note when any item is
marked as sent, but I've found that these frequently get blocked
or are not sent by ebay systems, especially for overseas
customers. If an international mail item is marked as
sent, it has definitely been packed, it is in the post bag and
it will always be shipped on the following international
Postal Charges, Economy
The price for international dispatch of any number of items is a
standard, and very low £3.49 for all destinations. This will
calculate automatically but you need to use the shopping basket
on ebay.co.uk and pay for them altogether for this to work.
If in doubt, you may always use the "request a final total" option
during the payment process, but ebay systems may stop you doing
this if you can't already see 'shopping basket/cart.' If it
goes wrong, let me know and I will refund the excess. The
need to use ebay.co.uk for shopping basket to work is a
long-standing and very annoying ebay failure. During one
call to customer support, they estimated the time to fix this as
being "Between two and three Years!"
International Airmail Post Method and
All economy international airmail
now ships by DPD-Geopost / La Poste International Priority
Airmail. This service is an untracked
airmail service which has proved to be very reliable. Your
packet should arrive via the standard national post carrier in
your country. The stated delivery time is ten business
days, but please be aware that it will be much longer than this
for about 10% of packets. This is the same for all
standard airmail carriers. I don't know why this should
be, and I assume that there are random samples taken for
security checking for which there is a queue of varying length
depending on the season and security alert state.
Packets sent within the EU are not subject to any import or VAT
charges, and any customs checking will be for security purposes
Packets sent outside the EU will be marked with a CN22 customs
sticker indicating the contents and the approximate value.
Depending on your country, sales tax-like charges might be
incurred for higher value items. Most countries operate a
system where there is no charge below a certain value, and many
small items will pass below this value unhindered. If
there is a charge, you will always be notified by some system
operated by the national post carrier, and the packet will not
be lost because of this.
If your packet has not arrived after 20 working days in the EU
or 25 working days in the rest of the world, I will always
re-send it or refund at your choice. This is my
responsibility under consumer law and there is no reason to
purchase extra insurance. On these rare occasions you will
never lose out, but you may have to wait a little.
I may not be able to send at all to some countries, but
I am generally willing to give it a try if it is actually
International Tracked Airmail Service
"Royal Mail Tracked" is available to almost all countries and
claims a 3 to 5 working day transit time. This is fully
tracked only within the UK. The service claims some degree
of expedited passage through customs but this is not guaranteed.
I may not be able to send at all to some countries, but I am
generally willing to give it a try if it is actually possible.
Dispatch by Courier Service
I only use courier services such as DHL by special
arrangement. Be prepared to pay an extraordinary amount,
in the region of £50 GBP for any item.