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 Urban-Gifts-Shop

Urban-Gifts-Shop

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 The coolest gifts ideas in one simple shop. Lifestyle, gadgets, cool home gifts, toys, games and more. Established UK company, 10,000+ satisfied customers worldwide. Full returns policy, super-fast delivery and great prices.
Terms And Conditions
Christmas Shipping Deadlines
About the seller

International customers - We combine shipping to save you 20% on all additional items
UK customers - save 10% when you spend more than £30
International customers: When you have finished your order, please wait for a discount on shipping.

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Terms & Conditions

By agreeing to purchase our items, you hereby agree to the following terms & conditions. If you have any questions at all, please contact us at support@urbangifts.co.uk

Delivery

Items are usually despatched within 1 working day of payment. Some items may require a signature for delivery, so please ensure somebody is present at the address to accept delivery.

Free UK Delivery on orders over £50 - Why pay lots of different sellers several postage charges?

Get free delivery by shopping with us. To qualify, please choose your items from our shop with Buy It Now, and if the total is over £50, delivery is free to UK addresses.

If you're outside the UK, please contact us for a combined shipping invoice to save you money.

Approximate Delivery Times

  • UK First Class: 1-3 working days
  • UK Second Class: 2-5 working days
  • EU Countries: 3-14 days (please allow up to 28 days for customs clearance)
  • Americas, Oceania, Asia: 5-14 days (please allow up to 28 days for customs clearance)

Christmas Shipping Deadlines

UK Customers

Please note there can be postal delays during the run up to Christmas Day, so please order on or before 19th December, 10pm to receive your item before Christmas Day, to avoid disappointment.

Note these are recommendations provided by Royal Mail and do not guarantee delivery in time for Christmas.
For total guarantee we recommend choosing Special Delivery at the checkout

If you choose Special Delivery, please order before 21st December, 10pm, for delivery before Christmas Day.

International (Non-UK) Customers

These are the final dates you should order from us to get them before Christmas Day.

Note these are recommendations and do not guarantee delivery in time. Please contact us if you have any questions or would like ot book extra-fast shipping

  • Western Europe: 11th December 11.59 pm
  • Asia, New Zealand, Australia: 4th December 11.59 pm
  • Other countries, including USA and Canada : 8th December 11.59 pm

About Payments

We only accept PayPal or bank transfer for all of our customer.

We also accept €euros via bank transfer. Please contact us for our bank details.

Returns Policy

We want you to be delighted with your purchase, but if something goes wrong or you change your mind, please let us know by emailing us via eBay messages.

You  have a right to cancel your order within 7 working days of receipt even if your item is not faulty, if you have not used the item and have all packaging. In these instances we cannot reimburse the cost of returning the item back to us. This does not affect your statutory rights.

Our returns address is:

RETRO LOUNGE (UK) LTD
SUITE 3, WYTHALL BUSINESS  CENTRE
MAY LANE
HOLLYWOOD
B90 4HG

For full instructions, or if you have any questions, please contact us at support@urbangifts.co.uk