Terms & Conditions
By agreeing to purchase our items, you hereby agree to the
following terms & conditions. If you have any questions at all,
please contact us at firstname.lastname@example.org
Items are usually despatched within 1 working day of payment.
Some items may require a signature for delivery, so please ensure
somebody is present at the address to accept delivery.
Free UK Delivery on orders over £50 -
Why pay lots of different sellers several postage charges?
Get free delivery by shopping with us. To qualify, please
choose your items from our shop with Buy It Now, and if the total is
over £50, delivery is free to UK addresses.
If you're outside the UK, please contact us for a combined
shipping invoice to save you money.
Approximate Delivery Times
- UK First Class: 1-3 working days
- UK Second Class: 2-5 working days
- EU Countries: 3-14 days (please allow up to 28 days for customs
- Americas, Oceania, Asia: 5-14 days (please allow up to 28
days for customs clearance)
Christmas Shipping Deadlines
Please note there can be postal delays during the run up to
Christmas Day, so please order on or before 19th December, 10pm to
receive your item before Christmas Day, to avoid disappointment.
Note these are recommendations provided
by Royal Mail and do not guarantee delivery in time for Christmas.
For total guarantee we recommend choosing Special Delivery at the
If you choose Special Delivery, please order before 21st
December, 10pm, for delivery before Christmas Day.
International (Non-UK) Customers
These are the final dates you should order from us to get them
before Christmas Day.
Note these are recommendations and do
not guarantee delivery in time. Please contact us if you have any
questions or would like ot book extra-fast shipping
- Western Europe: 11th December 11.59 pm
- Asia, New Zealand, Australia: 4th December 11.59 pm
- Other countries, including USA and Canada : 8th December
We only accept PayPal or bank transfer for all of our customer.
We also accept €euros via bank transfer. Please contact us for
our bank details.
We want you to be delighted with your purchase, but if
something goes wrong or you change your mind, please let us know by
emailing us via eBay messages.
You have a right to cancel your order within 7
working days of receipt even if your item is not faulty, if you have
not used the item and have all packaging. In these instances we cannot
reimburse the cost of returning the item back to us. This does not
affect your statutory rights.
Our returns address is:
RETRO LOUNGE (UK) LTD
Unit 67 Heming Road
For full instructions, or if you have any questions, please
contact us at email@example.com