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Frequently Asked Questions
Q:Is this item new?
A:Yes all goods we sell are new and in original boxes, we do not sell seconds or returns.
Q:Will this item fit my vehicle?
A:Details of vehicle fitment are on every item description, if your car model is not there please assume that it will NOT fit your car.
Q:Can I have a discount if I buy more than one item?
A:Yes, second items are free postage within the UK and have discounted postage going outside the UK. You will have to pay the highest of the 2 postage prices
Q:How much is the Shipping and Handling Charge?
A:Postage costs are on every item description.
Q:bDo you ship internationally?
A:If there is a postage price then we ship to your destination, if not then the item is too heavy/bulky or too valuable to ensure safe shipment
Q:Is this price for a pair of lights?
A:All lights are sold as pairs, unless otherwise stated on the auction.
Q:Does this item come sprayed/colour coded to my car?
A:No we do not offer a spraying service. All spoilers/mirrors supplied come primed ready to spray.
Q:How long will I have to wait to get this item?
A:Our normal turn around is 4-5 working days, but may take a little longer if we have to order in the item you have bought
Q:I don’t want the item how do I return it? Or I have bought the wrong item, what do I do?
A:Simple all items sent have a return address on them, simply return the item with your original invoice and a covering letter explaining why the item has been returned. http://stores.ebay.co.uk/UltimateStyling/Returns-Policy.html
Q:How do I pay for this item?
A:We accept paypal, credit card, postal orders, cheques, our payment details are on every eBay listing http://stores.ebay.co.uk/UltimateStyling/Payment-Details.html
Q:Is this item easy to fit?
A:Most items sold are DIY fitment, but some angel-eye headlights will require wiring in and fitting correctly by a garage.
Q:How do I contact you?
A:Our contact details are on every eBay item we sell, We are very busy and may not answer the phone first time please dont give up we are there and will answer when we are free http://stores.ebay.co.uk/UltimateStyling/Contact-Us.html
Q:The item I have bought does not fit my car?
A:All items can be returned within 7 days if you are not 100% happy, items must be returned in original box & packaging, undamaged and unpainted, and we will replace the item with the correct item for your car or refund the item http://stores.ebay.co.uk/UltimateStyling/Returns-Policy.html
Q:Why is e-mark approval important?
A:E-mark approval on a lamp means that it has been tested by an approved photometric laboratory and has achieved the standards laid down by the EC for fitment to vehicles within European Union. Vehicles registered from 1986 onwards are required to have e-marked lights if they are used on a public road.
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