USB Flash Disk/Pen/Sticks

CONTACT BY POST
Including Payments & Returns to:

David Grant,
Ebay Sales
UKeT Limited,
PoBox 326,
Manchester,
United Kingdom,
M28 2YW.

CONTACT e-MAIL - If you have an enquiry please contact me via the eBay messaging system from your item pages, It is easier for me to manage your enquiry this way. I will respond within 48 working hours, normally mutch quicker

PAYMENT - can be made using: Pay pal, Personal Cheque (GBP) or Postal Orders should be made payable to UKET Ltd and sent to the address above. Paypal payment is my preferred and quickest method, although credit and debit card payments can be made over the phone if you prefer. Personal cheques & ebay E-cheques must clear before goods will be dispatched. Other Payment types are accepted on Amazon and our Website.

POSTAGE - All Items are usually posted the same day if payment is received before 12 pm (Weekend purchases will be dispatched on Monday am or Tuesday if its a UK Bank Holiday).

RETURNS - If you have a problem with the device and think its faulty, please initially contact me via the ebay messaging system with details of what is or is not working. Given the nature of the products I sell, some technical support may be needed. I will work with you to figure out what is going on.

If we both agree that something needs to be sent back for a replacement or a refund, please send it to the address above and I will be in touch as soon as it arrives..

DISTANCE SELLING - If you have changed your mind regarding the purchase of the item or it simply does not meet your requirement I will refund the full cost less any original & subsequent postage costs for upto 21 days after the date of dispatch to you.

Please ensure that you always return items with the original invoice or print out of the order from ebay.

I need to keep our records in order to process them, you will appreciate how important this is to process things quickly! All items must be returned in the original undamaged packaging..

FEEDBACK- You will appreciate that I try my best to maintain the best feedback score I can, this is achieved by working with customers . I automatically give positive feedback when a payment is received.

Please let me know if you are not happy for any reason before you leave feedback. For any online purchase to go smoothly it deserves co-operation from both parties and the understanding that sometimes human / technical / natural / emotional forces also come into place.

So with this in mind I do not know why any transaction would go wrong, communication is as key as your custom.

We have been selling online for 10 years and fully comply with all distance selling regulations.

UKET
pobox 326
Manchester
M28 2YW
England