| | | - Our 14-Day Returns Guarantee
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Our 14-Day Returns Guarantee Our 14-day returns guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 14 days of the date you received the item, unopened (with any seals and shrink-wrap intact) and we will issue a full refund for the price you paid for the item.
Please Note:
We can only accept the return of opened items if they are faulty.
You will be liable to pay the delivery and collection charges.
Damaged items: if you take delivery and the contents have been damaged in transit, you can return the item(s) to us within 14 days of receipt for exchange. Defective items: you have the right to return a faulty item within a reasonable period of time. Please keep all the warranty information that accompanies your item as this will be needed should there be a fault. In the unlikely event that you have a faulty item, you contact us and we will rectify the problem for you. We are unable to exchange items which are not damaged, defective or incorrect.
How to Return an Item:
Our "no quibbles" guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 14 days of the date you received the item, unopened (with any seals and shrink wrap intact) and we will issue a full refund for the price you paid for the item. Please note: we can only accept the return of opened items if they are faulty.
For your protection we recommend that you use a recorded-delivery service. Once we have received the item, we will contact you within 1 week.
Incorrect items:
As soon as you find out we've sent you an incorrect item, e-mail us and let us know. We'll send you the correct item as soon as we can. Send the original item back to us (customer service will provide instructions on how to do this) and we'll make sure you are not charged for it.
Notice: UK Vending Ltd will be closed on the 24th December 2010 for Christmas and will reopen 4th January 2011, so all orders will be dispatched upon return. |
Registered in England 952912 |
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