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Terms and Conditions |
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Below is a list of terms and
conditions governing the sales. We assume you
are aware of all the terms and conditions
because we clearly direct your attention to our
terms and conditions in the auction page. |
- Postage
and Packaging Cost
-
Insurance - Buyer and Seller's risk
-
Refund
-
Exchange / Replacement
- Warranty
- Sending
the Item Back
- Your
Delivery Address
- Your
Other Obligations
NOTE:
Please feel free to print out this page and keep
a copy of it in case you have a dispute against
us in the future. |
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Last Updated
on: 28 May 2006 |
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- The P&P cost
is final. If you agree to bid, you
agree on the P&P cost.
- We do combine
postage for multiple items purchase.
The minimum discount you will get is
50p reduction per item. Please look
at the 'Each Additional Item'
section at the auction page.
- We have
reason to charge the stated P&P
cost. It's not just about the stamps
and envelopes. It's all about the
whole process of getting the item
delivered to you and other
miscellaneous expenses that you
can't see with your eyes. Most
importantly, it's about the best way
to offer you the product at the
cheapest price possible.
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- For standard
delivery, we will obtain certificate
of posting and there is no question
about whether we have sent the item
to you. We definitely have sent it
if we can produce the certificate of
posting issued and stamped by UK
Royal Mail post office.
- You accept
the risk associated with the posting
and transit of the item. We will not
be responsible for lost or damaged
item unless buyer paid for Recorded
delivery (UK only) or International
Signed-For (International Buyer)
- If you pay for Recorded delivery (UK only) or
International Signed-For
(International Buyer), we will
take the responsibility for lost or
damaged item. We will then accept
the risk.
- Only Recorded
delivery (UK only) or International
Signed-For (International Buyer) has
the tracking number trackable at
www.royalmail.com
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Refund is allowed as long as you
inform us your intention within 7
days of item arrival. There is no
exact way to measure this 7-day
period. It will be judge according
to reasonableness.
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You will have
to send back the item to us before
we can issue the refund.
- For every
refund, there will be an
administration
fee of £0.80 plus the actual stamp
price on the envelope when we
originally sent the item to you.
- We further
reserve the rights to impose
additional fees if reasonableness
tell us that you do not perform in
good faith for the purpose of
refund.
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- Exchange or
replacement is allowed as long as you
inform us your intention within 7
days of item arrival. There is no
exact way to measure this 7-day
period. It will be judge according
to reasonableness.
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You will have
to send back the item to us before
we can exchange or replace the item.
- Depending on
each situation, there will be an
administration fee ranging from FREE
to
£0.80 plus the
actual stamp price on the
envelope when we originally sent the
item to you for the purpose of
exchange or replacement.
- We further
reserve the rights to impose
additional fees if reasonableness
tell us that you do not perform in
good faith for the purpose of
exchange or replacement.
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30-days warranty - Original / Genuine product will carry a 30-days fault free warranty. If the item you received suffered from any fault within 30 days, please notify us for a free exchange. Please make sure the fault relates to manufacturing fault and not fault occurred due to daily usage or
carelessness. After the 30-days period, we have no further obligation on the item..
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No Warranty
- Non-original / Generic product
will carry no warranty. If the item
you received suffered from any fault
after the 7 days return policy but
still within 30-days since receipt,
we can exchange it and we will
charge a small fees. The fees will
go towards replacing entirely the
product, repairing, handling and
other miscellaneous cost.
- We further
reserve the rights to impose
additional fees if reasonableness
tell us that you do not perform in
good faith for the purpose of
warranty claim.
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- In the event
where you are required to send the
item back for refund, exchange or
replacement, you are responsible to
send the item back to the us and if
required, we are responsible to send
back the new item to you..
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You will have
to send back the item to us in its
original condition, original
packaging, unused, undamaged and in
resalable condition. Failure to do
so will result in 're-packaging' or
're-conditioning' or 'repairing'
fees that are deducted from the
total refund. The fees varies
depending on the condition of the
item when it arrives to us. The fees
will be a reasonable one.
- This
includes, but not conclusive, the
following situations
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seeking full refund
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exchanging faulty
/ broken product
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exchanging wrong product
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exchanging
unsatisfactory product
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warranty claim
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- During the
sending back process, buyer has to
at least obtain the free certificate
of posting from the post office with
a valid receipt of postage paid.
This is necessary is case there is
any dispute as to the posting back
of the item.
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- Please make
sure you have provided us with the
correct and full address.
- Please do not
send separate email asking us to
send the item to a different address
than shown at eBay / Paypal. We will
not entertain it. If you want us to
send to a different address, please
change the address at eBay and
Paypal manually yourself.
- Please make
sure you are available to accept
delivery from the postman.
- In the event
that the item is being returned to
us due to your failure to accept
delivery or collect the item from
your nearest post office, you
are responsible to pay for the cost
of re-posting.
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- It is your
obligation to pay within reasonable
time.
- If you delay
payment, it will cause problem to
our system and you may get an
undeserved unpaid
strike or undeserved negative
feedback despite you have paid at a
later date.
- It is your
obligation to understand about this
auction and about what you are
buying.
- It is your
obligation to understand the terms
and conditions stated in this page.
- It is your
obligation not to assume the
existence of any description, fact
or term not stated by us in the
auction page or in the terms and
conditions page.
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