Returns :
We're proud to be selling high-quality products and
hope you'll enjoy using them. However, we also know that there may be a
time when you need to exchange or return something you've bought in
error.
Please make sure that you check your items
carefully before they are used as many items such as our uniforms cannot
be returned once used. We also recommend that you keep your invoice
which we send with your items as this is required for any after sales
enquiry or returns.
All return items must be in the original
wrappings and unused, therefore we make a special mention to be very
careful when unwrapping the items to keep the wraps intact. Please keep
hold of the original packaging that the item(s) were delivered in as you
will need to return the item in the manner that it was received.
This is put in place to allow you a closer
inspection of the item you bought at a distance. It also allows us to be
able to re-sell the item as brand new. If the item is not resalable as
new then we cannot issue a refund. This is especially the case with
karate suits not folded back in their original packaging.
It is important that you know that the warranty
covers manufacturing defects only. It does not cover problems created
through misuse or lack of care. If an item requires installing we will
not take any responsibility if the item is damaged whilst being
installed.
Please note that our original postage costs are
non-refundable under any circumstance. The cost of transporting the
returned item to us is at the buyer’s expense.
We are happy to swap unsuitable items – just
post the goods back to us unused and in their original packaging. All we
ask is that you contribute to our postage costs will are generally
around £3 for smaller items and £6 for larger items such as karate
suits.
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