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Q: Can I collect an item? |
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A: Please contact us before collecting, payment is via credit card on collection only.
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Q: Is it a guaranteed next day delivery |
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A: We dispacth items on a 24 hour carrier, but this excludes weekends and bank holidays. Please note although most of our deliveries are on time it is not a guaranteed.
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Q: Are BT post codes extra |
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A: Yes if the item weighs over 1.5kg BT postcode is extra due to the carrier we use
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Q: Can I pay via bacs ( Direct Bank Payment ) |
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A: Details on request
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Q: Can I pay via credit card over the phone |
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A: Sorry we can not accept payment over the phone
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Q: How do I change the postage charge |
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A: Please purchase products you require, but do not pay for goods, instead request a total amout from seller, and we will amend the postage on the invoice
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Q: Do you ship over seas |
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A: Sorry we do not post outside the Britsh Isles
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Q: What if I'm not in to accept delivery |
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A: At the time of purchase please make a note on paypal invoice of delivery instructions ie: leave with neighbour etc
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Q: Can you send the goods to a different delivery address |
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A: At the time of purchase please make a note on paypal invoice of delivery address
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Q: I have recieved the wrong product |
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A: Please have your invoice number to hand and contact
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Q: I have recieved the item, but its damaged |
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A: Please have your invoice number to hand and contact
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Q: Will we accpet offers on items? |
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A: Sorry all our items are priced as low as we can go, there is no room for movement
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Q: How do I combined postage |
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A: Please purchase products you require, but do not pay for goods, instead request a total amout from seller, and we will amend the postage on the invoice |