Shipping Terms and Conditions:
All deliveries weighing over 2kg or that cost over £30 going out to England, Wales and lower Scotland are delivered the next working day via a 24 hour carrier (Excluding Bank Holidays and Weekends). In order to receive this, your item must be paid for before 2.30pm that day. Although we dispatch the goods on a 24 hour service, it is not always guaranteed.
Signing for the delivery:
All goods need to be signed for on delivery. In order for a smooth transaction, please provide us with an address where someone will be available to accept delivery. Our couriers will be leave goods on site without some form of signature.
Please inspect the goods on delivery prior to signing. It is your responsibility as the receiver to check all goods on delivery before signing to accept it. If on a rare occasion you receive the damaged goods you must refuse the delivery and request them to be returned to us. If damaged goods are not signed for damaged, it will be your responsibility to return them at your own cost.
If nobody is available to accept delivery:
Our carrier will attempt to deliver to your delivery address twice. Failure to deliver the goods will result in an attempted delivery card through your letter box to redelivery the next working day, collect from local depot.If you are carded twice, the goods will then be sent back to ourselves. You will then be contacted where you will have the option to collect the goods from ourselves or arrange for a re-delivery to be made which you will be charged for.
If you choose not to collect the goods or pay for re-delivery, there will be a 2 way charge. Our carrier will charge us for trying to deliver the goods and then charge us for returning the goods. This charge will be passed onto you.
All orders will be dispatched to the PayPal address. Any changes to the delivery address can be made at the time of order by adding a note to the order or sending us a message via eBay. However, if this request is made after the goods have been dispatched, an extra delivery charge may occur.
Deliveries to the following post codes:
All delivery to BT & ZE post codes including Shetlands, IV2-IV40, IV52-IV54 IV63, KW1-KW14 including Orkney Islands, PA20-PA40, PH19-PH40, PH50, All Western Isles, IV41-IV51, IV55-IV56(SKYE), KA27 & KA28, KW15-KW17, PA41-PA78, PH41-PH44 Isles of Scilly, Isle of Man and Isle of Wright, will have an extra charge from £15. For items going to any of these postcodes, please contact us beforehand to request a price.
Outside the UK:
Deliveries to Southern Ireland will require an additional charge which needs requesting before purchasing.
If goods are being collected in person, you MUST contact our online sales team to arrange collection on 01484 440000 before purchasing the goods.