|  | | | Timelesstoysllc | | | Maintained by: | | Welcome to Timeless-toys.We are a Licensed Specialty Toy store. We have a huge inventory of Action Figures, Lego figures,Star Wars, Lord of The Rings,WebKinz,Playmobil,Littlest Pet shop,12 GUND plush, and so much more. . Super customer service and fast shipping world wide. | |
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| | | | SHIPPING CHARGES :INCLUDE EBAY's sellers fees + the USPS cost to ship an item to you. We do NOT profit on shipping. We accept Paypal,checks, Credit cards debit payments via paypal.We ship within 48 hours of cleared payments. You will be emailed when your item is shipped with a tracking number.We use USPS and give you FREE delivery confirmation insurance.We do ship world wide and to APO/FPO boxes.All items are carefully packed and protected Please email us if you have any questions regarding shipping.
REFUNDS and EXCHANGES:
We want our customers to be 100 % Happy and return to us over and over again. *All packages returned to us as undeliverable will receive ONLY the cost of the item minus the cost of shipping . We are NOT responsible for incorrect shipping addresses a customer gives for shipment.Be VERY careful to obtain the EXACT and CORRECT address if shipping a gift. *If you receive the wrong item, we will pay for the item to be returned to us and will ship out the correct item to you at NO added cost to you. *If an Item received was damaged by the post office. YOU must notify us At ONCE and Email us a picture so we can file a claim with the post office regarding the damaged item.The Post office requires you to KEEP the damaged postal box . We are NOT responsible for the USPS damaging your package.We WILL assist you with this and a replacement item if able, otherwise we will issue you a refund when the USPS completes your claim (usually 2-4 weeks). *If you wish to EXCHANGE an item for Store credit. YOU must pay to ship the item back to us by USPS priority mail with delivery confirmation and tracking number, once we receive it in the SAME mint order we shipped it to you, we will issue you a STORE credit for the ORIGINAL product amount MINUS the original cost to ship. * If you wish to RETURN an item for general reasons YOU must pay to ship the item back to us by USPS priority mail with delivery confirmation and tracking number, once we receive the item in the Same mint condition it was shipped to you we will issue you a REFUND of the products cost Minus shipping costs . * We carefully pack and check all our items prior to shipping, If for some reason you feel an item is Not what was described in the listing, just email us FIRST, take a photo of the item and explain your issue, we than will work with you to correct it. * CANADA AND OVERSEAS SHIPPING CUSTOMERS WHO DO NOT CLAIM THEIR PACKAGES WILL NOT RECEIVE A REFUND OR CREDIT FOR THE RETURNED ITEMS. WE ARE NOT RESPONSIBLE FOR UNCLAIMED PACKAGES AND DO PAY FOR ALL PACKAGES TO HAVE DELIVERY NOTICES SENT TO OUR CUSTOMERS OVERSEAS AND IN CANADA, Remember YOU must pay ALL duties at the time you claim your packages.You must give us a valid phone number so your post office can contact you, it is also required on the postal overseas forms. * We always work with our customers for 100 % satisfaction so NEVER hesitate to email us FIRST with any issues you have before you leave any feedback. * If you should CANCEL an order with us and it has already been processed and shipped you must wait until you receive the item. Simple ship it back to us insured with a tracking number and we will issue you your refund MINUS the cost to ship the item. If shipped PRIORITY to you do NOT open the box, Just write on the box in Large letters "REFUSED return to shipper", email us and once we receive it we will issue you a full refund for the item Minus the shipping costs.If you choose any other method to ship it to you other than Priority mail you must pay to ship it back to us and it must include delivery confirmation. |
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