Most effecient way to contact us is via email, please email us at alphamotoco@gmail.com for your questions, we will response you within 24 hours.

Contact us by Phone. Toll free number: 1-(877)-324-5735, Local: 718-425-0928 (Monday -Friday 9:00 am - 5:00 pm EST )

Our phone support is for product techincal support only.

Most of the common questions have already been addressed in our http://stores.ebay.com/thealphamoto/FAQ.html section.

1. Please note we don't have dedicated customer service staff to take phone order, all orders must be processed through ebay or website www.thealphamoto.com.

2. If you need tracking no., please log on your ebay account,then go to "summary"-->"buy"-->"won", you will see the summary of your recent purchase history, and the tracking no is attached under this transaction.