Service :
As a dedicated watch seller, we give full after sales support and provide every watch/parcel with full contact details for return of any watch,
What to do if your watch arrives damaged:
If your watch arrives damaged or broken or if it does not arrive, we are here to give 100% support and assistance and ensure that your watch is repaired to your satisfaction.
Please contact us immediately by email or phone and we will answer you within 24 hours, please let us know the item number and your full name and EBay user ID.
Email : JudithD1969@yahoo.com
Mobile Phone: 0044 795 665 7186
Instructions:
We include a short list of instructions on how to use your new pocket or wrist watch.
Presentation Box:
We now also a presentation box to make that all important gift something special and to create an extra layer of protection from the international postal services.
7-Day Cooling Off Period - Distance Selling Regulations:
1. Please note that we guarantee to refund your purchase price if the watch is returned in the 7-day cooling off period as required by the distance regulations. However, you must notify us by email at the latest, 7-day from receipt of thr watch.
2. Once you receive the watch, the 7-day cooling off period starts. If we do not hear from you by the end of this period, the right to return the watch is no longer then covered by law and is discretionary to us the Company.
3. You are responsible (the buyer) to return the watch at your expense and the watch must be in the same condition it was sent out in and well packed and sent via registered and trackable post. This must include any guarantee paper-work supplied by us with the watch, to the address as specified and given both in paper-work sent with the watch, and also given on the eBay auction web-site. We will also confirm this in writing by email as required. Once the watch has been received back, and provided it is in the same condition as sent out, a full refund will be issued within 24-48 hours.
4. All of our auctions and web-site clearly state that we give a full after sales service and for mechancial watches this is six months world-wide. The only restriction being if you accidentally damage or break the watch, and then we will do our best to repair/restore your watch back to good condition again, but please note that such work is chargeable.
5., The address to send any complaints is given on any letters sent to the buyer and also on the bottom of each auction and also on the eBay auction site, when you purchase a watch from us; and additionally when paying via paypal; or the address is emailed, when payment is sent to us, when paying via bank cheque or bank transfer.
6. All of our watches are supplied with full paper-work, including full mechanical guarantee details, instructions to use the watch, contact phone number, email address and address to return a watch back to if required ;or for any complaints, or for positive comments and also suggestions. | 
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