Shipping & Returns
We hope you will be pleased with your purchase. Should you wish to return anything bought from us, we will be happy to refund or exchange a product provided it is in fully resalable condition. Returns should be made within a reasonable time (usually 14 days) and in original, undamaged packaging.
If we find that the product has not been returned to us in fully resalable condition, we reserve the right to refuse a refund on the item, or deduct up to 25% of the original selling price from the refund amount.
Please note: We will refund the price of the item to the purchaser or exchange the product once it is received by us. A refund of the delivery charge will only be given in case of incorrect, damaged or faulty goods.
Delivery cost for England, Wales and most of Scotland for orders up to £40 is £5.00. All order over £40.00 is Free. For Highlands, IV, PA & BT post codes the delivery cost is £8.00 on order under £70. All order over £70.00 to these parts of UK will be delivered FREE
We will deliver anywhere throughout whole UK. Delivery by courier is normally on a Monday - Friday within 48 hours of confirmed cleared payment funds. If payment is received over a public holiday or weekend, please allow a few more days. Heavy items are normally delivered on a specific delivery date by prior arrangement by phone. Small items are sent Royal Mail and are typically delivered from 1 - 5 days after confirmed received clearance of funds. If you have any query about delivery time please call our helpline 01204 653023