About Us:
- We are a small family owned company with over 10 years of experience in the wholesale and retail business of cellular phone accessories.
- Our company is SERVICE driven and CUSTOMER SATISFACTION is our #1 goal.
- For more great items for purchase, click HERE.
- Don't forget to add us to your favorite sellers list. Click HERE to add us to your favorite sellers list.
Contact Us:
- If you have any questions or concerns, please email us using the "Ask Seller a Question" below our eBay id.
- Your email(s) will be answered within 24 hours (excluding weekends and holidays).
- Your satisfaction is of utmost importance to us.
Payment:
- We accept PAYPAL (Visa, Master, Amex, Discover, and eCheck) for domestic and international orders.
- All payments must be made within 7 days after the last winning auction is closed.
- We will not be responsible for orders being instock if you pay after 7 days.
- All unpaid auction(s) will be forfeited.
- All Texas residents will be charged 8.25% Sales Tax on sale price.
- The item will be shipped the same day or the next business day after receipt of payment (Excluding weekends and holidays).
- For US Orders, S&H is FREE for all orders shipped within the US via USPS First Class Mail.
- For Canada Orders, S&H is $1.99 for the 1st item + FREE for each additional item(s).
- For International Orders, S&H is $5.99 for the 1st item + FREE for each additional item(s).
- Non-US winning bidders are responsible for any import, duty, customs, or brokerage fees.
- We do NOT charge actual shipping charges; these fees include handling charges as well.
- Please make sure the "ship to" address you input during EBAY/PAYPAL checkout is correct, we are not responsible for any wrong or undeliverable addresses.
- Allow 3 to 5 business days for domestic mail; 7 to 10 business days for Canadian mail; and 3 to 4 weeks for international mail to receive the item (For Canada and international mail this does not include Customs delays).
- Actual delivery time may vary due to holidays, weekends, or postal traffic.
Combining Orders:
- To combine, please wait until all of your auctions have ended, and complete the checkout process after the last auction ends. The checkout system will automatically apply the discounts to your total.
- If there are any problems with this process, simply email us after all of the auctions have ended and pay the most recent invoice you receive from us.
- Once you have completed the checkout, you will not be able to combine any additional auctions.
Return / Exchange Policy:
- Customers may return an item for refund or exchange within 30 days after the item is received.
- Items must be returned in their original shipping and item packaging and should not be used.
- Shipping and Handling charges are non-refundable, NO EXCEPTIONS!
- For exchanges: Buyers are responsible to pay the shipping and handling for replacements.
- If the package was undeliverable due to incorrect address provided by the buyer; buyer will be required to pay the shipping & handling fee again to resend the item.
Leaving Feedback:
- Feedback is a great way to let us know that you received your item and you are satisfied with it. We think that a transaction is incomplete until you receive your item and are happy with it.
- However, if for any reason you are not satisfied with a purchase please send us an email prior to posting your feedback to give us an opportunity to look over your request. We always make our best efforts to keep our customers happy!
- Please note: NEGATIVE FEEDBACK IS NOT THE ONLY WAY TO RESOLVE ISSUES. So please first e-mail us if you have any questions or concerns.
Receiving Feedback:
- We use an automated feedback system. Once positive feedback has been received, our automated feedback system will generate a positive feedback back to you.
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