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 The White Elephant Shop

The White Elephant Shop

 Maintained by:
 Quality good value craft items & more sent directly to your door from lovely Thailand! Mulberry paper flowers, lots of embellishments, rhinestones, ribbon, lace flowers...anything you can't find? Please just drop me an email! Happy Shopping and please visit again!
Frequently Asked Questions
About the seller

Hello and welcome!

Thank you for visiting my shop, anything you can't find or would like to see in the future please get in touch!

Best wishes & Happy Crafting!

Kerstin

Upcoming shop holidays: mid June to early August 2012

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Shop categories

"How big is this item in inches?" I try and include both metric & imperial measurements as often as possible, here are some useful conversions:

To convert....

centimetres to inches: multiply by 0.39

inches to centimetres: multiply by 2.54

metres to feet: multiply by 3.28

feet to metres: multiply by 0.30

metres to yards: multiply by 1.09

yards to metres: multiply by 0.91

 A British 5p (5 pence) coin measures about 18mm across and this is the coin usually used as a measure of scale in photos of my listings!

"How much is this item in Dollars/Euros etc?"

1 GBP (£) was worth on 2nd January 2012 about

$US: 1.56, $CAN: 1.58, $AUS: 1.51, EURO: 1.19

(from www.xe.com, Paypal conversion rates will vary)  

"Can I combine postage for items bought over several days?" Yes you can! Please contact me in advance so I don't already start packing your items and keep in mind that I have very limited storage place. Maximum time span from first purchase to payment received is 7 days, thank you!

"I'd rather not pay, can I cancel this deal?" Circumstances can change but please appreciate that you have entered a binding contract and that I as a seller have already been charged a fee by ebay (e.g. 10% on shop purchases). Please get in touch and we can come to an arrangement, if you agree we can usually claim back fees from ebay for unfinished transactions and avoid any strikes against your buying account for non-payment.

"Why have I not received my item yet?" Please appreciate that I am mailing from Thailand. Please check the date of the dispatch note ebay has automatically sent you and allow up to 1 month for delivery from overseas. Please also keep possible shop holidays in mind which were clearly advertised on the top of the item description when you purchased your goods. Thank you in advance for your patience and your appreciation that whilst my dispatch time is stated as up to 3 working days (the time it takes me to send your item) the delivery time (the time it takes the postal service to get the package to your door) can be to 1 month!

Ebay policy update: Unless a transaction has been completed within the last 90 days ebay removes all email addresses sent through the ebay message/question service. Although the address appears on the senders' copy it does not show on the recipients' copy. Please keep this in mind when requesting additional photos etc. My email address is kerstin.luebbert@hotmail.co.uk