 |
 | Q: Packaging |
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 | A: We pack our items in recyclable / recycled cardboard boxes for safe delivery, some do have our name and logo printed on the box |
 | Q: What are your opening times ? |
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 | A: Our office is normally open 9-4 Monday - Thursday. Friday 9-12 Lunch is 12 - 1
The telephone number is 02081237722.
TheTrapMan can be contacted outside these times via email ebay-help@TrapMan.co.uk |
 | Q: When do you despatch ? |
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 | A: We despatch Monday to Friday, normally the following working day from payment receipt. i.e. Pay Monday despatch Tuesday. Pay Friday, Saturday, Sunday. despatch Monday.
For same day despatch (Mon-Fri) we need your payment before 10.30am |
 | Q: Do you offer aftersales ? |
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 | A: We offer FREE email aftersales for as long as you own the item.
Please email ebay-help@TrapMan.co.uk stating your item number. |
 | Q: Do you have a buy it now price ? |
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 | A: No sorry this is an auction. Unless the item has a BUY IT NOW button, |
 | Q: Do you combine shipping? |
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 | A: We don't combine shipping on any items. |
 | Q: When can I expect my order to arrive? |
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 | A: Small items via Royal Mail 2-8 working days from cleared payment. OR 2 working days from cleared payment via courier. |
 | Q: Can I collect from you ? |
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 | A: Sorry no local collection. All our items are despatched via Royal Mail or courier and require a contact telephone number with your payment and a signature on delivery |
 | Q: What payment types to you accept ? |
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 | A: We accept PayPal, cheque, postal order, credit card, debit card, . |