The Original Surf Shop

Here at The Original Surf Shop we aim to keep P&P prices as low as possible. Out of the P&P charge we have to pay the recorded delivery fee, postage/courier costs, packaging materials and pay pal fees. Unlike some sellers we do not profit for our postage prices

DELIVERY AND SHIPPING CHARGES

The despatch of your purchase should take place within 12/24 working hours of receiving online and phone orders paid for by card (excludes public holidays). Once you have placed an order online you will receive an email from The Original Surf Shop confirming the details of your order. An additional email will be sent when the order has been packed and despatched from The Original Surf Shop.

The Original Surf Shop uses Royal Mail and a Courier Network to deliver your orders, both of which have provided a reliable and dependable delivery service. All our goods need a signature upon receipt for your security and ours, using our delivery method means a safer delivery service.

Delivery to the UK(Mainland Only) using our standard delivery  normally takes 2 to 5 working days. If the delivery is to a remote location or placed over the Christmas period this may take a few days longer. Please note that a signature will be required upon the delivery of the goods.

Special delivery \ next day orders must be made before 3:30pm to be delivered before 17:00 the following working day Monday to Friday. Saturday Before 10:00am for delivery on Monday. Otherwise it will be despatched on the next working day. If you have selected the Next Day Delivery option there will be a charge added to your order. Please remember we can not sent any deliveries on a Sunday or Bank Holidays.

All items sold are priced for UK Mainland deliveries only. We can post to other Countries, but this will incur an a different postage rate (listed below).

The table below shows the delivery charges for UK (Mainland Only)orders:

• Standard 1st Class Recorded Delivery charge starts at £1.25 upwards depending on the weight of the item
• Next Day Delivery Charge £4.95*
• Next Day Saturday Delivery Charge £6.95

Please note that if payment is by cheque or postal order then the despatch of your order will occur once the payment has cleared (generally 7 to 10 days for cheques).

If no one is at the delivery address when our carrier tries to deliver your order, the carrier will leave notification of an attempted delivery. The note will specify if you need to contact them to; arrange an alternative delivery date, to collect the parcel, or if they will re-attempt delivery the following day. This may be specific to UK deliveries only.

The cost of delivery to Europe and International locations is as follows:

• European Delivery Charge starts at £5.88 and is based on weight
• International Delivery Charge starts at £10.95 and goes up depending on the weight

If you would like to purchase items from The Original Surf Shop but you are located outside of the UK  then please drop us an e-mail and we will happily discuss delivery arrangements. 

The Original Surf Shop aim to do all they can to help. If you have any queries regarding the delivery of your order then please contact Customer Services by e-mail at info@theoriginalsurfshop.co.uk, by telephone on 01772 690727.