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Shipping

All items ordered by 3pm (Monday to Friday) are dispatched same day by Royal Mail 1st Class post (UK orders) or by Airmail for International orders. Larger and 24hr delivery items will be sent by Interlink Express Courier.

We can only deliver to the address on your eBay account at the time of order as our labels and picking lists are generated from within ebay. Please ensure this address reflects your choice of delivery location. We are unable to change delivery address details once you have paid for your order and do not monitor or respond to notes on paypal payments or on with an ebay order. Any requests or special instructions must be sent to us in a separate message via ebay. Also we recommend you have an up to date daytime telephone number on you account should we need to contact you or forward to the delivery courier if applicable.

UK Shipping

The majority of items are sent by Royal Mail 1st Class as standard under our free shipping option. We also offer upgrades to recorded 1st class and next working day courier for small surcharges which are  listed on the ebay invoice for you to choose from when paying for your item. Larger, higher value items and express shipping option items are delivered by Interlink express courier which will require signature on delivery. Next day delivery is only guaranteed for working days, which does not include weekends or national holidays.

All items ordered by 3pm (Monday to Friday) are dispatched same day, however for non-delivery or delivery status enquiries, please allow 7 working days after paying for your order before contacting us. Also we advise checking with your local post office collections desk before declaring non-receipt of an item as often the items are just waiting to be collected and in some cases a card may not have been left.

 

International Shipping

All items outside of UK are sent by Airmail as standard or for larger and higher value items by DPD Courier or Parcelforce depending on the geographical location. All items ordered by 3pm (Monday to Friday) are dispatched same day, however for non-delivery or delivery enquiries, please allow 21 working days after paying for your order before contacting us.
 

General Terms:

  • All items are despatched within 1 working day from receipt of cleared payment - all items ordered by 3pm (Mon-Fri) are shipped the same day day.
  • Courier items are shipped on a NEXT WORKING DAY service.
  • Deliveries take place Monday to Friday 07.00 to 21.00 and may require signature.
  • Failed delivery attempts of most services will be carded, then you must contact the courier to arrange re-delivery or collection.
  • We are not responsible for failed deliveries if the courier has been unable to gain access or a card has not been responded to.
  • You will receive a despatch notification email when your order ships and full tracking information will be provided for courier and signed for deliveries.
  • We offer any combined shipping discounts for international items and all courier delivery items – if unsure please contact us with a list of the items and delivery location so we can confirm cost with you.
  • All courier express 'get it fast' delivery charges are to MAINLAND UK ONLY. We regret that there are surcharges that apply to N.Ireland, Channel Islands, Isle of Man, Orkney, Shetland and Scottish Islands, Isle of Wight and any other offshore or highland location – if unsure please contact us with your location to confirm the cost. This of course does not apply to standard free shipping Royal Mail 1st class post items which we ship anywhere with a UK postcode.

 

*PLEASE NOTE: Working days are Monday to Friday and exclude weekends and public holidays.

Despite all the above terms and conditions, please remember if you have any queries, concerns or otherwise regarding the shipping of your order, please feel free to contact us as we are here to help and want you to receive your order in a timely manner.

 

All terms and conditions noted here are subject to change without notice.