At The Medishop we have a no quibble returns policy.

All products will be refunded in full provided that they are returned to us unopened and in a re-saleable condition.

Important Information:

You can expect a refund in the same form of payment of payment originally used for purchase within 3 weeks of our receiving your return.

Please note that if you wish to return a purchased item - then it must be returned to us in its original packaging and in a re-saleable condition.

All products that are returned to us in an unopened and re-saleable condition will be refunded in full.

Items Returned within the seven-day cooling off period:

Where you are withdrawing from your purchase within the seven working day cooling-off period, and there has been no error on our part, we will refund the cost of the item and the cost of sending the item to you. We will not refund your costs in returning the item to us.

Items returned under the 30-day returns guarantee:

Where you are withdrawing from your purchase between the seven and 30 days after delivery, and there has been no error on our part, we will refund only the cost of the item. We will not refund the cost of any additional delivery service provided to you in connection with your purchase.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at www.hmso.gov.uk/si/si2000/20002334.htm

For your own peace of mind we advise that returns should be sent recorded delivery as things can get lost.

If the item has been worn, damaged or not in its original condition then we will not refund your item and will request you arrange for it to be collected at the buyers cost.