 |
| Q:Do you do combined post? |
|
| A:Yes, simply buy your items and then ask for or wait for a combined invoice (this will generally come through your emails- not ebay messages). Postage discounts are generally flat rate for CHARMS- pay for 1st post only, EARRINGS- pay for 1st post and 50 cents for each additional paid AUS or $1 overseas. If you are not sure, email us. |
| Q:Item is damaged, can I return? |
|
| A:We went you to be 100% satisfied, any problems please contact us and we will promptly assist you to rectify any issue. |
| Q:Do you do custom orders? |
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| A:Yes, we do. Please let us know what you have in mind and how soon you need it. We will get back to you promptly with a reply. |
| Q:What are Bank Direct Deposit EFT details? |
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| A:L.Coelho NAB Bank BSB 082 152 Account Number 464 344 573. |
| Q:How long before you send my item? |
|
| A:We pride ourselves on prompt service. We will send your order within 1 day of receiving your payment. Austrlian buyers can expect orders within 1-5 business days, Overseas buyers can expect orders within 5-28 business days. We cannnot control the shipping time but we can assure you we will send within 1 business day! |
| Q:Where do I send returns? |
|
| A:L.Coelho (T.J.B)
P.O Box 66, Bonnyrigg NSW 2177 |
| Q:Where do I send Money order or Cheque? |
|
| A:L.Coelho
P.O Box 66,
Bonnyrigg NSW 2177 |
| Q:Can you convert a pierced pair of earrings to Clip Ons? |
|
| A:Most long style drop earrings can be converted to Clip Ons and vice versa. No additional charge. |
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