Bread Crumb Link


Frecuent Asked Questions

Shipping and Handling

Paypal

How long does it take for my order to arrive?

We offer a fast delivery because our products are posted from: Peru - Hungary - USA - UK depending on your location and our stock, this system allow us to offer a fast delivery with competive postage prices to our customers.

Origin

Destination

Delivery Time

UK

UK / Europe

3 5 working days

Hungary
Europe
4 – 6 working days

USA

USA / Canada

4 6 working days

Peru

Worldwide

8 10 working days

Please ask if any doubt about delivery terms and alternative ways of shipment of your order.

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What do I do if my order is delayed?

This is not frequent but usually the delay is due to customs inspections and/or other customs procedures. Please verify with the authorities in your country if additional documents are required. To track a delayed order please, send a e-mail to info@theinkashop.com

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Which is the way of shipping of my order?

Your order will be carefully processed and packaged. Usually, shipments are covered by Royal Mail and other door-to-door courier services.

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Volumen disccounts

Are there any disccounts for a certain amount of my purchase?

Some disccounts are valid for a minimal quantity of 10 pieces of each item,depending on its features and manufacturing terms. Disccounts usually range between 10 to 15%, and further more in determined items. Please get in touch with us through e-mail info@theinkashop.co m and we'll be pleased to respond you as soon as possible.

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Do you also offer products of any kind from Perú?

Yes ! theinkashop.com can offer special search and quotation for different Peruvian products in addition of those displayed in our website. Just get in touch with us !

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Are actual articles exactly the same as shown on this site?

Normally weights, shapes, color and size of every item are an exact replica of those displayed on site pictures. However, in some cases of handicrafts and hand-woven pieces, some small differences could appear, although without any kind of substantial variation. At the same time, it will be convenient to periodically recheck color adjustment at your machine monitor, in order to avoid any chromatical distortion.

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What is Paypal?

PayPal is how individuals and businesses send and receive money online.PayPal, the trusted leader in online payments, enables buyers and businesses to send and receive money online. PayPal has over 96 million member accounts in 55 countries and regions. It's accepted by merchants everywhere, both on and off eBay.

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How paypal works?

PayPal can be used to send and receive payments through the internet. When you make a purchase, choose to pay using your credit card, debit card, or bank account. Recipients are then notified via an email from PayPal that they have received a payment from you.

You do not need to have a paypal account to make a purchase.

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Is it safe to use Paypal?

Paypal helps protect your credit card information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is never shared with the merchant.

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Why use PayPal?

  • Make purchases or send money with PayPal – it's free
  • Shop and pay conveniently by saving your information with PayPal

PayPal is accepted by millions of businesses worldwide and is the preferred payment method on eBay

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Is my information private and respected?

The information we learn from customers helps us personalize and continually improve your shopping experience. We respect your privacy and appreciate your business. At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order.

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Claims and refunds policy

Claims and subsequent refunds or replacing, will be accepted due to mistakes of shipping or delivery imputable to us, or our virtual shop. Mistakes at the site catalog are related to bad tagging, or mismatching between ordered and delivered items. Does not exist nor will exist another reasons for claiming or refund, excepting an eventual depletion of stock or delivery impossibility per reasons of force majeure.

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