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The_HouseShop

This Shop seller is currently away and enjoying his Christmas break. Please add this Shop to your favourites so that you can visit again.
  
Frequently Asked Questions
 Q: Do You Do A Combined Postage
  A: Yes. If you buy two or more we will always combine postage for you. If you buy three or more CD's we will discout your purchase.
 Q: Will your CD's and Audio Books work on my car radio?
  A: Sorry no. All our CD's and audio books are enhanced. This means you get a lot more for your money. We try our best to find as much as we can on the subject and cram it all on once CD for you. This is the same with our MP3 audio books. This means that they will not work even though you may have a MP3 car radio.
 Q: Feedback
  A: If you are unhappy with your item all we ask is that you contact us first before leaving feedback. We can then help you in what ever the problem is. We manage to keep 99.9% of customers happy. In fact quite a few are now regular customers.
 Q: What about customs and import charges
  A: International buyers – please note: - Import duties, taxes and charges are not included in the item price or P&P charges. These charges are the buyer’s responsibility Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying
 Q: Is there a box, case or a book with your CD's and Audiobooks
  A: No. We supply all our CD's and audio books in a plain paper CD envelope. We can supply a printed case and the link for that is on the advert.
 Q: What is your return policy?
  A: Goods must be returned within 14 days of sale. I will not refund until goods have been returned to me. All faulty items will be tested when returned and a replacement sent out wherever possible. If I do not have a replacement then I will refund wherever possible. The buyer in accordance with eBay and PayPal's rules must pay for return postage.
 Q: Do you combine shipping?
  A: Yes we will combine shipping wherever possible to facilitate the best shipping price possible.
 Q: When can I expect my order to arrive?
  A: I post on a Tuesday and Thursday. So within the UK you should receive your goods pretty quick. In the EU I use either Royal Mail or DHL whichever is the quickest and cheapest for all concerned. Rest of World is Royal Mail mail only and can take up to 3 weeks from date of posting.
 Q: How much is the Shipping and Handling Charge?
  A: I try to keep our postage and packing charges to a minimum. All my postage is done through PayPal Postage. This means that I have a computer generated reference number that I can use as proof that your goods have been sent.
 Q: Will Region Free and VCD Play on my DVD player.
  A: Region free should play on about 90% of the DVD players world wide and VCD on every DVD player. Please check that your equipment can play these before buying. A quick rule of thumb is that if your DVD player is over 4 years old it may not play region free DVD's or VCD's. If your player is multi region you have nothing to worry about.
 Q: Are you DVD’s covered by your returns policy?
  A: Yes everything we sell is covered by my 14 day return policy. I will test every return to validate your problem, if no problem is found I will return the DVD to you, as I am not a rental company.
 Q: What is an audio book and why are your audio books so cheap?
  A: Simple answer to that really. Audio books are verbal information read out to you, hand whilst in the car or sat at home relaxing. My discs are in MP3 format and must initially be listened to on a computer preferably through Itunes then you can put them onto a disc and listen to them anywhere. We sell a printed CD in a paper sleeve and not a CD Case
 Q: Why are your CD's so cheap?
  A: We are probably the only person in the UK who has paid for the rights to reproduce and sell certain Audio Books and CD's. This gives us the right to sell them at what ever we want. We want to give you, the customer, the best service and not rip you off like other people selling imaginary CDbooks®. All our CD's have EAN/GTIN numbers.
 Q: What is a CDBook?
  A: A CDBook® is simply a book that has been put onto CD. CDbooks® are an alternative version of the original book which is usually out of print, hard to get hold of or created by the owner to save on costs. They are not audio books and do not contain any verbal information. All that you require to do is insert the CD in your computer and of you go.