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Returns & Refunds

We adhere to the DSR and are happy to exchange or refund any item within 7 days of receipt. This is provided it is returned in the original condition (with all original packaging) along with a note explaining the reason for the return.

Please note that as buyers are responsible for the return postage, we strongly recommend obtaining a proof of postage certificate.

We are here to help. Please contact us to discuss exchanges and refunds before leaving negative feedback.

Paypal refunds: If we are refunding via paypal, it will appear as a credit aganst the original payment made for this item NOT as a new payment received.

Feedback: We are here to help you with any problems you may have regarding the item you have purchased so please don't hesitate to contact us at onlinesales@thehighstreetoutlet.co.uk or telephone us on +44 (0) 2380 970882 before considering negative feedback as we offer a no quibble refund policy.

Postage costs: Please remember when leaving feedback on postage costs we only charge you what it costs us from Royal Mail and the packaging.