All delivery agents require a signature of receipt for proof of delivery. Please ensure someone will be available at your delivery address to sign for your order. Carriers may not leave items without proof of delivery.
All listings are priced for delivery to mainland England, Wales and Southern Scotland only For outlying UK areas an additional charge may be incurred. Please contact us for a delivery quote before placing an order
We aim to deliver all purchases within 2-3 working days
DELIVERY CHARGES (Including VAT) £4.50 Post and Packaging on single or combined orders up to the value of £50.00 FREE Post and Packaging on single or combined orders over the value of £50.00
Currently, we do not ship to locations outside of the UK. For further delivery enquires please use the email address found in the Company Information page
RETURNS POLICY Our returns policy states that should your purchase be damaged in any way during transit from The Grass Seed Store to your stated delivery address, you may refuse delivery and return it - or part of it - to us (The Grass Seed Store Ltd) via the original carrier completely free of charge. We will either dispatch a replacement order - or the damaged part of it - as soon as possible or issue a full refund for the price you paid for the entire consignment - or the damaged part of it. We can only accept the return of opened items if the packaging has been damaged in transit. Please note that once a purchase has been signed as received in good condition we reserve the right not to accept a return or refund of said purchase.
CANCELLATION POLICY Orders cancelled before delivery of the consignment for any reason will be refunded in full. |