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| Q:What is your return policy? |
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| A:If there is a problem with your order please contact us immediately before leaving feedback. We will take care of any problem as soon as we can. If you are not satisfied or want to return your product for any reason, please contact us within 3 days of receipt and we will contact you with information on returning or exchanging your order. |
| Q:Do you combine shipping? |
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| A:Yes we do combine shipping. As described in our auctions, please wait until you are finished purchasing all of your items. Once you are finished buying, we will send a combined invoice showing all products won and combined shipping. We do the best we can to provide you the best shipping rate. |
| Q:When can I expect my order to arrive? |
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| A:Shipments are coming out of California. Your order will ship within 24 hours of receipt of payment. Tracking number will be sent once the order has shipped. |
| Q:How much is the Shipping and Handling Charge? |
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| A:Please refer to our shipping chart on all our auctions for shipping and handling fees. UPS ground shipping within the US is $12 for 1 club. Canada shipping for 1 club via USPS express is $27 and all other international shipments via USPS express is $37. Please refer to our shipping chart for other shipping options. |
| Q:Do you ship internationally? |
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| A:Yes....we ship worldwide. Please refer to our shipping chart for rates. |
| Q:How can I be sure that the products are authentic? |
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| A:All of our products we sell are 100% authentic with 100% authentic manufacturers serial numbers that can be registered directly with the manufacturer. We have sold and shipped over 75,000 items with a positive feedback rating of 99.9%. We have been in business for over 10 years. If we sold knock offs or fakes, we would not still be in business. |
| Q:Will I get a tracking number for my order? |
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| A:Yes, UPS will send a tracking number to your eBay confirmed email address and The Golf Habit will send all USPS Express international tracking numbers directly to your address also. |
| Q:What if there is a problem and I can not pay for my order? |
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| A:Not a problem.....we will not give negative feedback for issues like this. We do ask that you contact us and let us know that you will not be able to follow through with your purchase so that we can relist the product or offer it to the next highest bidder. |
| Q:When will I get feedback for my purchase? |
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| A:Our software is set up to give positive feedback when positive feedback is received. The only time we ever give negative feedback is when we feel we have received negative feedback unfairly. |
| Q:What if there is a problem with my order when received? |
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| A:If there is a problem with your order please contact us immediately before leaving feedback. We will take care of any problem as soon as we can. If you are not satisfied or want to return your product for any reason, please contact us within 3 days of receipt and we will contact you with information on returning or exchanging your order. |
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