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Terms & Conditions

All colours are for guidance purposes only. T-shirts, Hoodies nor Bags will not be dispatched until payment is received and cleared.

EACH OF OUR DESIGNS INCLUDES OUR GLC LOGO PRINTED DISCREETLY ON THE GARMENT (See the image on ABOUT US page)

Delivery:

We endeavour to dispatch items within 24 hours. Items ordered on Saturday and Sunday are dispached on the Monday, but customers should allow up to 28 days for delivery (especially if ordering from oversees or during peak or holiday periods).  All customer orders are carefully wrapped to ensure that products arrive safely and undamaged. 

We use The Royal Mail:  2nd Class Economy is estimated to take between 2-3 Days ; First Class Post is predicted to arrive between 1 & 2 working days. If you wish to use the overnight guaranteed delivery service, please ensure you get your orders to us by 12noon. 

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We always strive to ensure prompt delivery, however in times of high volume or holiday seasons the customer should allow extra time to receive their goods. 

Your rights as a consumer:

You have the right to cancel your purchase and receive a full refund. You do not need to give a reason for cancelling your purchase. Should you choose to cancel, we will refund your payment in full within 30 days of your cancellation.

Please tell us your name and address. If your order was made from this website, please tell us your order ID.

Refunds due to cancellation:

Should you cancel your purchase in good time we will refund your payment in full. If you paid by Paypal, credit or debit card from this website, your refund will be made directly to your credit or debit card within 30 days of your cancellation. If you paid by any other means, your refund will be made by cheque which will be posted to you within 30 days of your cancellation. There will be no charges for cancellation within this 7 day cooling off period. We are unable to accept returns of or offer a refund for personalised items.

Returns and refunds outside the 7 day cooling off period:

Refunds for unwanted goods will only be made where the goods are returned unused and in a re-saleable condition. Unwanted goods must be returned to us within 14 days of delivery. We are unable to accept returns of or offer a refund for personalised items.

Returning unwanted goods:

Unwanted goods should be returned within 14 days of delivery. You should post them, unworn and undamaged, to the following address:

  • The Generic Logo Company
  • 7 Swaisland Road
  • Dartford
  • Kent DA1 3BX
  • UK

We cannot accept liability for goods lost or damaged during transit. You are advised to wrap the product carefully to avoid damage. You are also advised to return goods by recorded delivery, registered post, or by courier. Proof of postage will not be accepted as proof of delivery. Please remember to give us your name and address, and include the returns form correctly completed with your order.

Refunds for unwanted goods:

Providing that we receive unwanted goods in unworn and resalable condition within 14 days of delivery, we will refund payment for the goods. Orders placed by credit or debit card from this website will be refunded directly to your credit or debit card.

Orders placed by other means will be refunded by cheque. These refunds will be made within 30 days of return of goods. If you need to return an order because of an error on our behalf or because of a defect, we will be happy to refund your postage charge, and your return postage costs. Otherwise you will be responsible for these charges and the cost of delivery.

Personalised Items

We are unable to accept returns of or offer a refund for personalised items.

Disclaimer:

Every effort has been made in checking information and content provided by GenericLogoCompany.co.uk to ensure all information and content including web pages meet our high standard of quality and are error free and accurate, however GenericLogoCompany.co.uk does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product purchased from GenericLogoCompany.co.uk is not as described, your sole remedy is to return the item in an unused, and re-saleable condition within 14 days of delivery.

This site is provided by GenericLogoCompany on an "as is" and "as available as" basis. GenericLogoCompany makes no representations or warranties of any kind, expressed or implied, as to the operation, usefulness, merchantability, or fitness for a particular purpose of this site including all information, content, products and materials provided by GenericLogoCompany and you expressly agree that your use of this site is at your sole risk. Although GenericLogoCompany makes every effort to ensure our highest possible security and quality, GenericLogoCompany does not warrant that this site, its servers, or e-mail sent from GenericLogoCompany are free of errors, viruses, or any other harmful components.

GenericLogoCompany  will not be liable for any damages of any kind arising from the use of this site, its contents and all other materials provided by GenericLogoCompany including but not limited to direct, indirect, incidental, punitive, and consequential damages.

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