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General Interest

Shipping

We have an excellent relationship with Royal Mail who handle all our mail. You can rest-assured your item will arrive swiftly and safely. We despatch all items after processing payment usually within one working day. Please allow up to 10 days for delivery especially during busy seasonal periods before contacting us regarding a missing item although we aim to be much quicker than this. All items will be sent to the registered eBay address. It is the responsibility of the customer to verify shipping address before ordering as we cannot be held responsible for items sent to an incorrect or incomplete address.

Once an order is complete we cannot change the address even if you send a message or add a note as orders are processed automatically as soon as the order is placed. So please make sure your address is correct before placing order. Any incorrect or incomplete addresses that get returned will have to have the postage paid again. This varies on size of the item.

Please use the drop down menu for selecting colour choices. We cannot go through orders and check notes or messages as this will delay all orders. Ebay has a drop down menu to choose colours so please use this and we will only send what colour you choose.

We ship all international orders by recorded insured mail. This is why the price maybe be higher than others. But this is to insure the item arrives quickly and safely. All customs and duty payable is the responsibility of the buyer