Do you ship overseas?
At present, we do not offer delivery outside of the UK from our eBay store.
How long will it take to answer my email?
We aim to respond to all emails within 24 hours of receipt (please allow a little longer if you email us over the weekend.)
It's been over a week and my order's not been delivered. What should I do?
Please call our Customer Service Team on 0844 800 5100 and we will be happy to track your order for you.
Can I use my Entertainer gift vouchers online?
Unfortunately not. Entertainer vouchers are only valid instore.
Are the prices online the same as the prices instore?
There are times when we run promotions that may mean prices do differ online and instore.
What happens if I am out when my order is delivered?
If you are out when delivery is attempted the couriers or postman should leave a card for you detailing the whereabouts of your parcel.