Payment is to be made within 7 days from the date of your purchase. If payment is not received during this period, we reserve the right to cancel the transaction and where appropriate, issue a payment not received dispute via eBay.
From customers within Great Britain, we accept PayPal, secure card payment over the phone, postal orders or cheque.
Customers making a purchase from outside Great Britain are to pay via PayPal only.
Your item will be posted as soon as cleared payment is received.
Please make cheques and postal orders payable to: The Emporium.
We pride ourselves on offering a 100% satisfaction guarantee as we are confident in the quality of all our products and services.
If you change your mind, or your purchase is unsuitable, you may return your order to us within 7 days of receipt, providing the item(s) is in a re-saleable condition. Return posting costs will be at your expense.
If, by chance, you receive a damaged or faulty item we will replace or refund. You are required to contact us first for further assistance and we may require photo evidence of the damage or fault. If we decide that a damaged or faulty item needs to be returned to us we will provide you with a freepost returns label, (we will advise you of this beforehand). NOTE: If a refund is required then we require you to use the eBay resolution centre to process the return and refund. The 'Return this item' link is displayed on the View Item page and in My eBay ('Won' view).