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Returning Items for Refund

The following guidelines must be followed to exercise the right to return or exchange items ordered from The Classic Image Company.

  1. All returned items must be received by us within 14 days of receipt of your goods. As we make items to order, all items other than stickers will be charged a 25% restocking charge to cover any basic manufacturing cost
  2. Returned items must be undamaged and within any original packaging. Any evidence of items having being used such as stickers would mean we are unable to process the refund
  3. Customers are responsible for the safe return of goods, we recommend sending items by a recorded means of shipping.
  4. All items will be quality checked upon return.

On receipt of any unwanted items we will refund the cost of the item back to the account that was used in the original transaction. All postage costs are the responsibility of the customer in the case of any unwanted goods.