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Although we are a mail order company and do not have a retail showroom, collection is welcome for all items during business opening hours:
Our normal opening hours are 10am-5pm, Monday to Friday
We are not open at weekends!
Please keep this in mind when telephoning or emailing as we may not have chance to reply to messages over the weekend.
Full details of all payment options (including those for collection in person) can be found on the "Payments" page in our eBay store - click the link tab in the header above
When visiting us here at the Mill, we are based on the 2nd floor.
In order to gain entry to the building you will need to press 33 and call on the intercom to call up to our unit in order that we can let you in through the security door downstairs!
If you simply want to get in touch to ask about an item then the best way to contact us is via eBay messages, as this enables us to give you the quickest reply time. This can be done through the contact link at the bottom of all our eBay listings. It also makes sure that any reply we send, goes right into your message centre on eBay and not a junk folder in your personal email account.
Just click on the "Ask a question" link at the very bottom of any listing!
By contacting us through eBay messages, there will be a reply thread which is saved in your ebay message centre and ours for 90 days; handy if you are enquiring about a specific item and we need to find your email to refer back to at any point.
We aim to reply to emails within 24 hours (Monday to Friday)
Alternatively you can use one of the methods below!
Telephone: 01204 775254
The Caravan and Camping Store Ltd.
N/2/6 Nortex Mill - 2nd Floor
105 Chorley Old Road
VAT NO: 136 6506 12
Customer satisfaction is our priority, so if you do encounter a problem with an item you've ordered then please do get in touch before leaving neutral or negative feedback in order that we ge given the chance to resolve any issues you may have
Once again many thanks for using The Caravan and Camping Store Ltd!