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 The Bridal Workshop

The Bridal Workshop

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 We supply fresh and silk flowers, swarovski crystal bouquets, balloons, dj hire and anything you can think of to make your big day extra special!
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HERE AT THE BRIDAL WORKSHOP WE SUPPLY THE VERY BEST QUALITY ARTIFICIAL AND FRESH FLOWERS - EMAIL ANYTIME ON bridalworkshop@hotmail.com

Most of our items are made by hand so please allow up to 14 full working days for delivery ( this doesnt include weekends and bank holidays) And during the hight of wedding season this can lead up to 21 days.

Please be patient with us to ensure everyone gets the best service we can offer. I do not like to rush my work as every bride, no mater how small the item ordered deserves the same care and attention to detail. So please concider this when you order from us. Even if your item is already made up it doesnt mean you will jump to the front of the postal queue. Sorry :(

If you are in a hurry please email us before you order to check waiting times and see what we can do for you.

CANT SEE THE ITEM YOU WANTED LISTED? EMAIL US - MAYBE I CAN MAKE YOU A SPECAIL LISTING MADE JUST FOR YOU.  

Enjoy browsing our shop but if browsing turns to buying please make sure you read all sales and postal info fully. This will help with a happy jolly ebay trade!  

No one likes a negative or neutral feedback as it means that maybe we havent done our job properly and made our buyer happy - so instead of leaving neg straight away why not just contact us and see if we can help with your issue? Thats what we are here for. After care is part of the sale. 

Sadly human error can happen occassionally and you cant please all of the people all of the time.... but I am willing to take this as challenge and give it a try!    

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Postal information

All standard items take up to 14 days for UK delivery (with the exception of special deliveries) and 21 days for oversea delivery .Payments by paypal will be sent an immediate tracking number for you to track your own parcel every step of the way, please ring 08457 740 740 or visit www.royalmail.com  For payments by cheque or postal order tracking is available on request. Please try to avoid emailing us before the 14 days is up as royal mail does not consider a parcel missing until the 14 days has passed. Any parcels that are attempted delivery that are not collected and are returned back, you will need to repay postage, if this should happen you will need to contact me to arrange re-sending. Unfortunately i dont have time to contact you regarding this matter.

FAQ

Frequently asked questions.

Q. Are your flowers real or silk? A. All my flowers are silk.

Q. I haven't recieved my parcel yet, can you look it up for me? A. All orders will be issued with a tracking number which is provided to enable you to track your parcel at every stage. If it is within 14 days of purchase, please wait until this time has passed.

Q. Can you do my item in this colour? A. The colours i have are listed on the adverts, but if you need a colour match just send me a sample and that wont be a problem at all.

Q. I have recieved my flowers but they are the wrong colour, please advise. A. No problem send them back and i will exchange them for you.

Q. Im getting married very shortly, can you provide my items any quicker than 14 days? A. If you require your item any sooner than 14 days to ensure a. we have it in stock and b. i have enough time to make it up for you.

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