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Terms and Conditions

Privacy & Security
Our website is so secure, sometimes we can't get in!
Returns & Replacements
1. If an item is faulty you must inform us within 28 days of receipt. The item should then be returned in its original packaging to the address on our contact page. Once received, we will issue a replacement or refund via your original payment method and reimburse your return postage costs.
2. If you have changed your mind about an item, you can return it providing you inform us within 7 days of receipt - this applies to non-foodstuff items only as we are unable to accept the return of foodstuffs. Once you have informed us, you have 14 days to return the item and a full refund of the price paid for the item will be issued once the item has been received. The item must be returned undamaged, in a re-saleable condition and in its original packaging. The customer is responsible for postage costs and obtaining proof-of-posting.

Viewing Orders
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More Information
We will not be liable to the customer in any manner or be deemed to be in breach of these Conditions because of any delay in performing or any failure to perform any of the company’s obligations under these Conditions if the delay or failure was due to any cause beyond our reasonable control (which shall include, but not be limited to government actions, war, fire, explosion, flood, import or export regulations or embargoes, labour disputes or inability to obtain or a delay in obtaining supplies of goods or labour).


Contact Us
The Baker Shop
Unit 2
181a Verulam Road
St. Albans
Hertfordshire
AL3 4DR


Telephone: 01727 832 091

Email: info@thebakershop.co.uk