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We are only able to despatch your order to the address registered on your PayPal account at the time of payment. Please ensure any address changes are updated prior to ordering.
Orders are despatched via Parcel Force, City Link, DPD or Royal Mail. Where possible, we send items the next working day. We aim to despatch all orders within 2 working days of cleared funds.
Parcel Force / DPD / City Link:
Despatch time – 1-2 working days
Delivery time: 24 hour service (does not include weekends/public holidays)
Total time to your door: 2-3 working days
Northern Ireland and northern Scotland – please allow 48 hours for delivery.
Delivery times: Monday – Friday 7.00am - 5.00pm, (excluding public holidays)
Parcel Force, City Link and DPD deliveries MUST be signed for. If there is no one available to sign for your parcel, the courier will leave a card detailing when your item will be redelivered or where you should go to collect it.
Royal Mail
Despatch time – 1-2 working days
Total time to your door: 3-7 working days
White Goods delivery information:
Despatch time – 3-5 working days
Delivery: 24 hour service (does not include weekends/public holidays)
The courier will contact you by telephone to arrange a suitable timeslot
Total time to your door: 4-6 working days
Please Note: this is a delivery service only, fitting is not included. Please ensure that you have this item fitted by an appropriate installer.
This item is despatched directly from our supplier and delivery can take 3-5 working days.
Please provide a telephone number so that the supplier can contact you directly to arrange a suitable delivery date and time. We are not able to process your order if you do not supply a daytime telephone number.
All delivery times are subject to change, especially during peak periods.
We deliver to the UK mainland and Northern Ireland. We do not ship to:
BFPO
Channel Islands
Republic of Ireland (Eire)
Scottish Highlands Scottish Islands Isle of Man
You can track the progress of your delivery by contacting the assigned courier via telephone or website, you will need the tracking number and this will be found on 'your order has been despatched' email.
Parcel Force customer services/tracking - 08448 00 4466 8am - 7pm Monday to Friday
City Link customer services/tracking - 08444 930 932 8am - 8pm Monday to Friday
Royal Mail customer services/tracking - 08457 740 740 8am - pm Monday to Friday
DPD customer services/tracking – 08445 560 560
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